Senior Lead Site Reliability Engineer
JPMorgan Chase15 hours ago
Buenos Aires, ArgentinaStaff+
Responsibilities
- Create and deliver high-quality designs, roadmaps, and program charters with engineering teams.
- Define and implement non-functional requirements, availability targets, service-level indicators, and service-level objectives.
- Design and implement observability and reliability solutions for complex systems while reducing toil and technical debt.
- Drive debugging and evolution of critical components by analyzing application and platform interdependencies.
- Use and promote validated, auditable, secure AI-assisted workflows for incident analysis, production readiness, testing, and operational decision-making.
- Provide tools, guidance, and solutions supporting enterprise growth and reliability adoption.
- Mentor technologists, establish safe AI usage practices, and serve as a site reliability adoption champion.
- Contribute to SRE communities of practice, internal forums, guilds, and conferences.
- Lead vendor evaluation sessions and communicate data-based solutions through complex reporting and visualization.
Requirements
- Formal training or certification in site reliability engineering concepts and at least 5 years of applied experience.
- Advanced knowledge of SRE principles, observability, monitoring, service-level objectives, alerting, and telemetry collection.
- Expert proficiency in Java, Go, Python, and Terraform for enterprise applications, automation, high-performance systems, and infrastructure as code.
- Experience using enterprise-authorized AI capabilities to improve reliability workflows, with strong validation practices and awareness of data sensitivity.
- Ability to establish team practices for safe AI use while maintaining resilience, security, and auditability.
- Advanced knowledge of distributed systems, microservices architecture, software applications, technical processes, and cloud-native technologies.
- Hands-on experience building AI agents and autonomous systems using LangChain, LangGraph, AutoGen, and CrewAI, along with AI development tools such as GitHub Copilot and Claude.
- Expertise designing logging pipelines, metrics systems, and distributed tracing using technologies such as Fluentd, Logstash, and Vector.
- Experience building production-grade RESTful APIs and message queue architectures with Kafka, RabbitMQ, and SQS.
- Expertise with graph databases, vector databases, and multiple data stores for AI-powered systems.
- Proficiency with Docker, Kubernetes, CI/CD pipelines, and GitOps workflows.
- Ability to mentor and educate others, troubleshoot defects found during testing, contribute to engineering communities, and evaluate vendor offerings.
- Preferred experience with MCP servers, LLM integration, prompt engineering, and retrieval-augmented generation.
- Preferred familiarity with AI/ML model building, deployment, and lifecycle management using TensorFlow, PyTorch, or scikit-learn.
- Preferred experience with Hadoop, Spark, Flink, analytical databases, NoSQL databases, and time-series databases.
- Preferred knowledge of security and compliance practices, chaos engineering tools, and GameDay exercises.
- Open-source contributions and cloud certifications in AWS, Azure, or GCP are preferred.
Benefits
- The posting describes work within JPMorgan Chase's global financial services organization and emphasizes diversity, inclusion, equal opportunity, and reasonable accommodations.
- The role includes opportunities for mentoring, community participation, conferences, professional development, and contribution to internal SRE practices.
Tech Stack
Amazon DynamoDBApache CassandraApache FlinkApache HadoopApache KafkaApache SparkAWSAzureDatadogDockerGoGoogle Cloud PlatformGrafanaInfluxDBJavaKubernetesLogstashMongoDBNeo4jPrometheusPythonPyTorchRabbitMQscikit-learnSplunkTensorFlowTerraform
Categories
Site Reliability
About JPMorgan Chase
JPMorgan Chase provides consumer and commercial banking, payments, credit card, wealth management, and corporate and investment banking services to individuals, businesses, institutions, and governments. The public company (NYSE: JPM) earns revenue from interest, fees, trading, and asset management across operations in more than 100 markets. Headquartered in New York City with roots dating to 1799, it serves retail customers and prominent corporate and government clients through brands including Chase and J.P. Morgan.