2 months ago
Responsibilities
- Own datacenter compute and storage lifecycle, including bare-metal provisioning, hypervisor management, SAN/NVMe storage clusters, network configuration, and Kubernetes cluster lifecycle.
- Build automation for PXE/firmware workflows, dynamic inventory, image generation, configuration drift detection, and automated recovery.
- Define and deliver reliability targets for provisioning, node commissioning, cluster upgrades, and mean time to recover.
- Lead infrastructure incident response, on-call rotations, incident command, postmortems, and follow-up actions.
- Maintain monitoring, alerting, and dashboards for hardware, hypervisors, storage, Kubernetes control planes, and autoscaling.
- Manage infrastructure cost, capacity, reclamation, firmware and hypervisor patching, cold standby, and failover procedures.
- Perform datacenter racking, cabling, hardware troubleshooting, forensic log capture, and coordination of physical repairs.
Requirements
- At least 5 years of engineering experience, including at least 4 years owning production datacenter, virtualization, or infrastructure automation systems.
- Hands-on expertise with bare-metal provisioning and imaging using PXE/iPXE, IPMI, and Redfish.
- Experience operating KVM/QEMU or ESXi hypervisors and Ceph, NVMeoF, or SAN storage systems at scale.
- Production Kubernetes operations experience covering provisioning, upgrades, highly available control planes, cluster APIs, CNI and CSI troubleshooting, and multi-cluster workload scheduling.
- Production automation and coding skills in Python, Go, or Rust, plus experience with Terraform, Ansible, Helm, and CI/CD pipelines.
- Strong networking fundamentals including VLANs, BGP/EVPN leaf-spine networks, LACP, routing, cluster networking, and storage-fabric troubleshooting.
- Experience with on-call operations, postmortems, SLIs/SLOs, and reliability improvements.
- Ability to work hands-on in datacenters and operate in regulated or safety-sensitive environments with change-control and audit processes.
- Ability to work regularly onsite in South San Francisco, travel occasionally to datacenter or field locations, and collaborate across technical and operations teams.
Benefits
- South San Francisco-based role with regular onsite presence and in-office cadence.
- Participation in on-call rotations and occasional travel to partner datacenters or field sites.
- Equal opportunity workplace committed to diversity and inclusion.
About Zipline
Zipline designs, builds, and operates autonomous drone delivery systems for healthcare, retail, and public-sector customers. The privately held company runs end-to-end logistics—aircraft, software, and fulfillment—to deliver blood, vaccines, medicines, and consumer goods. Founded in 2014 and headquartered in South San Francisco, Zipline operates across multiple continents; notable work includes Rwanda’s national blood deliveries and U.S. home delivery pilots with Walmart.