3 days ago
Base Salary
$144k - $194k/yr
Responsibilities
- Design, develop, and own scalable solutions that help deliver a defect-free customer experience.
- Build tools that enable Customer Service Associates to escalate critical issues.
- Develop integrations with tier-one Amazon systems and advanced science models.
- Create systems that detect, triage, investigate, and resolve systemic customer service defects.
- Address complex technical challenges and build systems supporting Amazon’s operational excellence.
Requirements
- At least 3 years of non-internship professional software development experience.
- At least 2 years of non-internship experience designing or architecting new and existing systems, including design patterns, reliability, and scaling.
- At least 1 year of experience developing large-scale, multi-tiered, multi-threaded, embedded, or distributed software applications, tools, systems, and services using C#, C++, Java, or Perl.
- At least 1 year of object-oriented design experience.
- Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field.
- Experience programming with at least one software programming language.
- Preferred: at least 3 years of full software development life-cycle experience, including coding standards, code reviews, source control management, build processes, testing, and operations.
- Preferred: bachelor’s degree in computer science or equivalent.
Benefits
- Annual base salary range of $143,700 to $194,400 USD.
- Sign-on payments and restricted stock units are included in the Amazon package.
- Benefits include medical, dental, vision, prescription, life and AD&D insurance, employee assistance and mental health support, flexible spending accounts, adoption and surrogacy reimbursement, 401(k) matching, paid time off, and parental leave.
- The position is located in Seattle, Washington.
About Amazon
Amazon builds and operates a global e-commerce marketplace, logistics network, and consumer devices, and provides cloud computing via AWS for businesses and developers. The company earns revenue from online retail, third‑party seller services, subscriptions like Prime, advertising, and AWS usage. Founded in 1994 and headquartered in Seattle, it is publicly traded on NASDAQ (AMZN) and serves customers in dozens of countries.