Forward Deployed Engineer - Applied AI
Banyan Software6 days ago
USA (city not specified)Mid Level
Responsibilities
- Build, test, deploy, and evaluate LLM-powered features, automations, APIs, and data workflows for MedicatOne.
- Write services, SQL, and data pipelines that safely move protected health information between MedicatOne, customer systems, and model providers.
- Lead technical discovery and implementation calls, prototype solutions against customer data, and support customers through go-live.
- Embed with internal teams to automate repetitive work and improve the use of AI tools.
- Monitor and debug production systems for latency, cost, accuracy, and failure modes, and create evaluation coverage for regressions.
- Implement HIPAA-compliant handling of PHI, including logging, access control, de-identification, and vendor data boundaries.
- Review and productionize AI tools created by non-engineering teams before they access customer data.
- Turn field observations into working prototypes and technical recommendations.
Requirements
- At least 3 years of experience as an individual-contributor software engineer shipping production code in B2B SaaS.
- Strong proficiency in at least one backend language—Python, C#/.NET, or TypeScript/Node—and ability to read the others.
- Production experience shipping features using LLM APIs such as OpenAI, Anthropic, or Azure OpenAI, including prompt design and function/tool calling.
- Experience designing production systems end to end, including data flow, security, and multi-tenancy.
- Production SQL, schema design, relational database, and data pipeline experience.
- Experience designing APIs and integrations, including authentication, webhooks, and third-party systems.
- Experience with Git, code review, automated testing, CI/CD, and deployment to Azure or AWS.
- Experience building software that handles PHI, PII, financial data, or similarly protected information with required access controls and audit trails.
- Ability to explain technical trade-offs to customers and colleagues and then implement the solution.
- Authorized to work in and reside in the United States.
- Preferred experience with RAG, embeddings, vector databases such as pgvector or Pinecone, HL7 v2, FHIR, EHR integrations, HIPAA, Forward Deployed or Solutions Engineering work, implementation engineering, LLM evaluation and observability tools, agent frameworks, MCP, healthcare software, or open-source and public AI projects.
About Banyan Software
Banyan Software acquires, operates, and grows vertical‑market enterprise software businesses, offering permanent ownership and shared operational expertise. Founded in 2016 and headquartered in Atlanta, it follows a buy‑hold‑and‑grow model backed by permanent capital, managing more than 120 portfolio companies across North and South America, Europe, and APAC. It targets niche B2B vendors with high recurring revenue, strong retention, and positive cash flow.