
Senior Engineer - Data Operations
United Airlines2 months ago
Gurgaon, IndiaSenior
Responsibilities
- Design, deploy, and maintain secure, scalable AWS infrastructure, Kubernetes platforms, Terraform modules, and core networking and services.
- Implement and optimize deployment automation, infrastructure as code, security validation, automated testing, and release reliability practices.
- Operate Databricks, AI/ML, and generative AI workloads through platform administration, provisioning, monitoring, rollback, MLOps, and LLMOps.
- Implement observability, AIOps, anomaly detection, event correlation, alerting, incident triage, log analysis, root-cause analysis, and remediation recommendations.
- Build automation with Python, Bash, and event-driven services to reduce manual effort and improve platform reliability.
- Apply cloud security, DevSecOps, responsible AI, governance, human approvals, auditability, and documentation controls.
Requirements
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field is required.
- At least 5 years of IT experience in DevOps, Cloud Engineering, SRE, Platform Engineering, or similar roles is required.
- Experience with AWS infrastructure, Terraform, Kubernetes, CI/CD, Python or Bash, monitoring, cloud security, databases, troubleshooting, AI-assisted engineering, generative AI fundamentals, and responsible AI evaluation is required.
- Must be legally authorized to work in India for any employer without sponsorship.
- Must be fluent in written and spoken English and successfully complete the interview process.
- Preferred qualifications include a master’s degree in Computer Science, Engineering, Artificial Intelligence, Data Science, or a related STEM field.
- Preferred experience includes airline or transportation DevOps, AIOps, generative AI engineering workflows, AI agents, MLOps, LLMOps, Databricks, observability, Harness, microservices, serverless, and DevSecOps.
- Preferred knowledge includes prompt engineering, LLM APIs, retrieval-augmented generation, AI observability, model monitoring, deployment-risk assessment, cost optimization, human-in-the-loop controls, and AI governance.
- AWS, Databricks, Kubernetes, Terraform, DevOps, AI/ML, or cloud security certifications are preferred.
Benefits
- Health and wellness benefits are offered.
- Employees can build connections with the team and customers and travel using United’s extensive route network.
- This position is offered on local terms and conditions in India and is not an expatriate assignment.
- Reliable, punctual attendance is an essential function of the position.
Tech Stack
Categories
About United Airlines
United Airlines is a major U.S. carrier that provides passenger air travel and air cargo services across a global network spanning six continents. The company sells tickets and ancillary services through united.com and its mobile apps, operates the MileagePlus loyalty program with co-brand credit card partnerships, and supports operations with large-scale digital systems. Headquartered in Chicago, it is part of publicly traded United Airlines Holdings (NASDAQ: UAL) and a member of Star Alliance.