3 months ago
Base Salary
$140k - $210k/yr
Responsibilities
- Reimagine recruiting, onboarding, performance, and daily People workflows through an AI-first approach.
- Design and build AI-powered workflows, copilots, agents, and assistants across the employee lifecycle.
- Architect integrations across Workday, Greenhouse, Sana, and internal Klaviyo platforms.
- Establish best practices for prompt engineering, evaluation, LLM system design, orchestration, versioning, testing, security, and observability.
- Identify high-leverage opportunities to replace manual workflows with AI-native solutions and track efficiency and operational metrics.
- Partner with Security, Legal, Global IT, the internal IT AI team, and GTM Systems on compliant and ethical AI deployment.
- Build reusable frameworks, workflows, playbooks, and training materials to enable People teams to use AI-powered tools.
- Advocate for scalable, well-governed AI systems and advise People leadership on AI-first operating models.
Requirements
- 7+ years of engineering or data engineering experience, including 2+ years building AI/ML or LLM-powered systems.
- Proven ability to set technical direction and build 0-to-1 systems with meaningful organizational impact.
- Strong experience with Python, SQL, modern APIs, LLM platforms, LangChain, LangGraph, and AI-powered workflows, agents, or copilots.
- Experience integrating enterprise SaaS systems such as HRIS and ATS platforms.
- Experience designing scalable systems, automation frameworks, and internal tools.
- Experience working with sensitive data and implementing responsible AI practices.
- Ability to translate ambiguous business problems into scalable technical solutions.
- Bonus experience with People or HR systems such as Workday, Greenhouse, or Sana.
- Familiarity with workflow automation platforms such as n8n, Workato, or Zapier.
- Experience in high-growth SaaS environments or contributions to AI governance, internal AI platforms, or experimentation frameworks is beneficial.
Benefits
- Up to 10% travel may be required, coordinated in advance.
- Comprehensive health, welfare, and wellbeing benefits based on eligibility.
- Potential annual cash bonus, equity, and sign-on payments.
- The role supports accommodations as needed.
Categories
About Klaviyo
Klaviyo builds a subscription SaaS platform that lets e-commerce and consumer brands use first-party data to run targeted email, SMS, and push campaigns, with built-in automation and analytics. The product also includes B2C CRM features for segmentation, A/B testing, and customer lifecycle workflows. Founded in 2012 and headquartered in Boston, it is a public company (NYSE: KVYO) used by brands such as Mattel and Glossier.