Senior Solution Engineer
Salesforce23 hours ago
Milan, ItalySenior
Responsibilities
- Co-own account plans and white-space analysis with Account Executives for strategic Italian financial-services accounts.
- Lead discovery, value workshops, executive briefings, business cases, and ROI narratives in Italian and English.
- Design end-to-end architectures and deliver tailored demos, proofs of concept, and technical validations.
- Lead technical win strategies, RFPs, competitive positioning, and partner coordination for complex multi-cloud deals.
- Address core banking and insurance integrations, security, compliance, data residency, and regulated-industry requirements.
- Mentor and coach SEs, improve demo and discovery practices, and contribute to AI and Financial Services playbooks.
- Collaborate with Product, Industry Solutions, Customer Success, Partners, and regional leadership to drive adoption and provide roadmap feedback.
- Maintain accurate Salesforce opportunity records and support pipeline reviews and forecast accuracy.
Requirements
- 8+ years of experience in pre-sales, solution consulting, or architecture with significant Italian financial-services experience.
- Proven experience leading technical strategy on large, strategic enterprise deals.
- Deep knowledge of CRM and digital transformation in banking, insurance, or wealth management.
- Strong understanding of generative and agentic AI, data unification, integration, and security.
- Executive presence, storytelling, value-selling, coaching, and mentoring experience.
- Fluency in Italian and English.
- Bachelor's degree in Business, Computer Science, Engineering, or a related field.
- Preferred qualifications include Salesforce certifications, experience in an Italian financial institution or relevant vendor or consultancy, hands-on experience with Agentforce Vibes, Claude Code, or Cursor, and EU regulated-industry compliance experience.
Benefits
- The position offers a typical base salary range of EUR 56.325 to EUR 75,375 annually, plus potential incentive compensation tailored by grade level.
- Salesforce provides benefits and resources intended to support balance and employee well-being.
- The role is governed by the Italy CBA, Contratto collettivo nazionale di lavoro del commercio, Impiegati Livello 1.
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.