23 hours ago
Remote, United StatesSenior
Responsibilities
- Improve reliability, availability, visibility, and cost-effectiveness for customer platforms.
- Provide remote support for Linux infrastructure across data center and cloud environments.
- Manage the OS lifecycle, including installation, deployment, patching, and upgrades across VMs, containers, and bare metal.
- Design and maintain infrastructure automation, infrastructure as code, configuration management, and GitOps pipelines.
- Implement SLIs, SLOs, error budgets, capacity plans, observability improvements, actionable alerting, and reliability reviews.
- Operate and improve Elasticsearch/OpenSearch, Redis, or Kafka-Hadoop-Spark data platforms, including upgrades, tuning, monitoring, and recovery practices.
- Collaborate with support, application, and data teams to reduce toil through Bash/Python scripting and automation.
- Facilitate customer technical discussions and advise on platform roadmaps and architecture trade-offs.
- Support and cross-train teammates while maintaining documentation and internal knowledge sharing.
- Participate in on-call rotations, escalations, change reviews, and proactive reliability improvements.
Requirements
- Strong Linux administration and troubleshooting experience.
- Kubernetes fundamentals covering workloads, networking, storage, upgrades, security, and high availability.
- Experience with at least one major cloud provider: GCP, AWS, or Azure.
- Experience with infrastructure as code and configuration management, plus familiarity with CI/CD and GitOps.
- Scripting ability with Bash and/or Python.
- Depth in at least one data-platform area: Elasticsearch/OpenSearch, Redis, or Kafka-Hadoop-Spark.
- Production exposure to relevant managed or enterprise data services such as Confluent, MSK, Strimzi, Dataproc, EMR, or CDP is relevant for the Kafka-Hadoop-Spark path.
- Clear written and spoken English, estimation ability, stakeholder communication skills, and strong documentation practices.
- Nice-to-have qualifications include security/IAM knowledge, budget and capacity awareness, Prometheus/Grafana experience, and diagramming or runbook expertise.
Benefits
- Flexible remote work from home with no daily office travel requirement and a stable internet connection.
- Competitive total rewards package, excluding unspecified compensation details.
- Training allowance, professional development days, training opportunities, and certification support.
- Company-provided work-from-home equipment, including a laptop with a choice of operating system, plus an annual workspace budget.
- Annual wellness budget and generous paid vacation and sick days.
- Paid day off for volunteering and opportunities to blog during work hours.
Tech Stack
AnsibleApache HadoopApache KafkaApache SparkArgo CDAWSAzureBashChefDockerElasticsearchGoogle Cloud PlatformGrafanaHelmKubernetesLinuxPrometheusPuppetPythonRedisTerraform
Categories
Site Reliability
About Pythian
Pythian is an Ottawa-based IT services firm providing data, analytics, AI, and cloud consulting plus 24/7 managed database and infrastructure operations for mid-market and enterprise clients. Founded in 1997 and privately held, it is part of Mill Point Capital’s portfolio; its engineers support Oracle, SQL Server, MySQL, NoSQL, and DevOps across multi-cloud and on-premises environments. Its business model combines project-based consulting, implementations, and recurring managed services.