ServiceNow

Principal Software Engineer & Architect, Cyber Defense Engineering

ServiceNow
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3 days ago
Remote, United States or Santa Clara, CA, USAStaff+
H1B sponsor

Base Salary

$221k - $387k/yr

Responsibilities

  • Own the architecture of a multi-system security data platform from ingestion through access for detection, investigation, hunting, and risk analytics.
  • Define shared schemas, data models, and data contracts for consistent and joinable telemetry.
  • Build data and feature pipelines, model evaluation, retrieval, and governed data access for AI agents investigating and responding to threats.
  • Embed access control, data protection, auditability, and compliance into the platform architecture.
  • Lead technical design and tradeoff resolution across teams and drive major architectural decisions to closure.
  • Set engineering standards for source control, testing, and observability and mentor engineers through design and code review.
  • Tie platform investments to detection coverage, response times, data quality, and data freshness outcomes.

Requirements

  • Bachelor’s degree in computer science, software engineering, or a similar field.
  • 10+ years of software engineering experience, including 3+ years in a principal, staff, or architect role.
  • Experience designing and operating large-scale cloud data platforms in production, including data modeling, data warehouse design, and high-volume streaming and batch telemetry pipelines.
  • Hands-on experience shipping ML or LLM-based systems to production and understanding how data quality, freshness, and lineage affect model performance.
  • Proficiency in SQL and at least one of Python, Go, or Java.
  • Experience setting technical direction across teams without formal authority and clearly documenting decisions.
  • Preferred experience applying ML and graph-based analysis to security problems and working in security operations environments such as SIEM platforms, security datalakes, detection engineering, or incident response.
  • Preferred knowledge of RBAC/ABAC, masking, policy-as-code, and an advanced degree in machine learning, AI, or a related field.

Benefits

  • Base pay is listed at $221,200–$387,100, with equity when applicable, variable or incentive compensation, and benefits.
  • Benefits include health plans, flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs.
  • The role uses a flexible or remote work persona, subject to work-location eligibility.
  • This is a regular employee position in the North America and Canada region.

Tech Stack

Categories

Data EngineeringSecurity
ServiceNow

About ServiceNow

10,000+ employees

ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.

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