Qualified Health PBC

Senior DevOps Engineer

Qualified Health PBC
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3 months ago
Palo Alto, CA, USASenior

Base Salary

$170k - $220k/yr

Responsibilities

  • Partner with engineering teams on production readiness, deployment patterns, failure modes, resource requirements, and rollback strategies.
  • Design and maintain multi-cloud observability infrastructure covering metrics, logging, distributed tracing, dashboards, alerting policies, and SLIs/SLOs.
  • Lead production incident response, root cause analysis, hotfix coordination, on-call rotations, runbooks, and postmortems.
  • Provide operational support for deployments, production debugging, developer experience, and release processes.
  • Design and maintain zero-trust network architectures and secure connectivity across multi-cloud environments and tenant boundaries.
  • Build and improve CI/CD pipelines and release processes.
  • Develop operational automation and tooling with Python and Terraform.
  • Manage production Kubernetes workloads, including cluster troubleshooting, networking, resource optimization, and workload reliability.
  • Operate Temporal workflows in production, including monitoring, scaling, and troubleshooting long-running executions.
  • Collaborate with security and compliance teams on HIPAA and HITRUST controls.

Requirements

  • 6+ years of experience in Site Reliability Engineering, DevOps, or Infrastructure Engineering, including at least 3 years directly managing production workloads.
  • Strong Terraform proficiency, including module development, state management, and multi-environment architectures.
  • Deep experience operating production Kubernetes environments and hands-on experience with Google Cloud Platform and Microsoft Azure.
  • Strong networking and security knowledge, including zero-trust architectures, network segmentation, private connectivity, identity-based access controls, and secrets management.
  • Production experience with Temporal or comparable workflow orchestration systems.
  • Strong Python proficiency for automation, tooling, and operational scripting.
  • Experience designing and operating observability stacks and leading incident response processes.
  • Experience improving production readiness and release practices with engineering teams.
  • Excellent written communication skills for runbooks, postmortems, and release documentation.
  • Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.
  • Preferred qualifications include healthcare and HIPAA experience, HITRUST familiarity, production LLM/agentic workflow/RAG experience, GitOps experience with Rancher Fleet, ArgoCD, or Flux, multi-tenant SaaS infrastructure experience, chaos engineering or reliability testing experience, and prior founding or early SRE/platform experience.

Benefits

  • Competitive salary with equity packages.
  • Medical, dental, and vision insurance.
  • Flexible working hours.
  • Hybrid work options.
  • Inclusive environment focused on creativity and innovation.
Qualified Health PBC

About Qualified Health PBC

51-200 employees
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