1 day ago
Responsibilities
- Provide strategic architecture direction and governance for cloud, AI, and emerging technology initiatives supporting Manulife’s Asia markets.
- Define target-state architectures, reference architectures, technology standards, guardrails, and reusable enterprise patterns.
- Guide architecture across Microsoft Azure, AWS, and Alibaba Cloud while balancing enterprise and regional business, regulatory, data, resiliency, and technology requirements.
- Lead architecture reviews and advise on significant technology decisions, risks, exceptions, dependencies, and trade-offs.
- Establish architecture patterns for Generative AI, Agentic AI, language models, RAG, enterprise grounding, model routing, context management, orchestration, and enterprise integration.
- Shape architecture for AI agents and multi-agent solutions, including identity, authorization, MCP, memory, human-in-the-loop controls, observability, and auditability.
- Ensure cloud and AI architectures address cybersecurity, privacy, regulatory compliance, data governance, model risk, Responsible AI, and operational readiness.
- Partner with global and regional Architecture, Engineering, Data, Cybersecurity, Risk, and Platform teams to drive alignment.
- Evaluate emerging technologies, commercial and open-source models, and architecture options based on business value, security, scalability, resiliency, interoperability, operations, and cost.
- Mentor architects and engineers and contribute to architecture standards, practices, and communities.
Requirements
- 10+ years of progressively complex experience in enterprise, solution, platform, cloud, or AI architecture roles.
- Demonstrated experience designing and governing enterprise-scale cloud architectures, particularly with Microsoft Azure and modern multi-cloud environments.
- Experience defining target-state architectures, reference architectures, technology standards, architecture guardrails, and reusable enterprise patterns.
- Strong understanding of cloud architecture, cybersecurity, IAM, APIs, data and integration architecture, resiliency, observability, and governance.
- Experience with Generative AI, AI platforms, or modern AI architecture patterns and the ability to evaluate emerging technologies for enterprise use.
- Demonstrated ability to influence technology decisions across complex, global, and cross-functional environments.
- Strong communication and influencing skills with technical teams and senior business and technology leaders.
- Experience supporting architecture across Asia or geographically diverse markets is preferred.
- Experience with AWS and/or Alibaba Cloud in addition to Microsoft Azure is preferred.
- Experience in financial services, insurance, or another highly regulated environment is preferred.
- Knowledge of Generative AI, Agentic AI, RAG, AI agents, model orchestration, MLOps/LLMOps, and emerging AI architecture patterns is preferred.
- Familiarity with Microsoft, OpenAI, Anthropic, Hugging Face, MCP, multimodal AI, open models, and evolving agent architectures is preferred.
- Relevant architecture, Microsoft Azure, AI, or cloud certifications are preferred.
- Bachelor’s or Master’s degree in Computer Science, Engineering, Artificial Intelligence, or a related discipline, or an equivalent combination of relevant education and professional experience.
Benefits
- The role is based in Canada or the United States with hybrid working arrangements and collaboration across Asia time zones.
- Employees receive learning and career development support in a flexible, inclusive environment.
- Eligible employees may receive health, dental, mental health, vision, disability, life and AD&D, adoption/surrogacy, wellness, and employee/family assistance benefits.
- Eligible employees may participate in retirement savings plans, pension programs, global share ownership with employer matching, and financial education and counseling.
- Canadian employees receive paid holidays, vacation, personal and sick days, and statutory leaves of absence.
- Employees may participate in incentive programs tied to business and individual performance.
About Manulife
Manulife is a Toronto‑headquartered public financial services company that provides life and health insurance, retirement plans, and wealth and asset management to individuals and institutions. It earns premiums and fee income from insurance, investment, and advisory products delivered across Canada, Asia, and Europe, and operates as John Hancock in the United States. Founded in 1887, the company is listed on the Toronto Stock Exchange.