Lead Software Engineer - ServiceNow Platform AO
JPMorgan Chase2 days ago
Bournemouth, United KingdomStaff+
Responsibilities
- Own application governance and accountability for the ServiceNow Platform in accordance with firm-wide standards.
- Lead firm-wide assessments and internal and external SOX/SOC1 audit activities.
- Track remediation activities for Harmony/FARM breaks and Core Audit Issues.
- Manage asset registration, application artifacts, control requirements, and evidence.
- Coordinate with Architecture, Controls, Product, ServiceNow Core Product, and integration stakeholders.
- Oversee access provisioning, deprovisioning, approvals, entitlement reviews, and exceptions.
- Support development and testing of new and existing ServiceNow platform constructs.
- Ensure on-platform data and metadata are classified according to PI/CI data classification guidelines.
- Document off-platform data sourcing contracts and ensure appropriate data usage.
- Manage compliance with firm-wide data retention and records management policies.
Requirements
- Senior stakeholder management skills.
- Knowledge of the data lifecycle and data management functions.
- Understanding of architectural principles and application asset management.
- Analytical mindset and strong attention to detail.
- ServiceNow implementation and data model knowledge is preferred but not required.
- Understanding of IT Service Management, IT Operations Management, and IT Asset Management concepts is preferred.
- Experience with statistical data analysis and the ability to determine appropriate analysis tools is preferred.
Categories
About JPMorgan Chase
JPMorgan Chase provides consumer and commercial banking, payments, credit card, wealth management, and corporate and investment banking services to individuals, businesses, institutions, and governments. The public company (NYSE: JPM) earns revenue from interest, fees, trading, and asset management across operations in more than 100 markets. Headquartered in New York City with roots dating to 1799, it serves retail customers and prominent corporate and government clients through brands including Chase and J.P. Morgan.