Engineer II - Intelligent Automation
Levi Strauss & Co21 hours ago
Bengaluru, IndiaMid Level
Responsibilities
- Provide day-to-day production support for SAP intelligent automation and AI solutions across finance, order-to-cash, procurement, direct-to-consumer, and master-data processes.
- Work with business teams to understand requirements, issues, expected outcomes, process rules, exceptions, controls, data mappings, and acceptance criteria.
- Review solution impacts across SAP modules, business processes, interfaces, and downstream systems with guidance from senior team members.
- Collaborate with SAP ABAP, BTP, AI, workflow, integration, Fiori, and automation teams during design, testing, release, cutover, and post-release support.
- Monitor automation runs, queues, interfaces, APIs, document processing, business-rule outcomes, exception dashboards, reconciliations, and SAP posting status.
- Investigate routine automation failures involving master data, duplicate documents, variances, posting errors, authorizations, interfaces, workflows, and decision rules.
- Support incident resolution, validate fixes, communicate status, and contribute to root-cause analysis and preventive improvements.
- Execute unit, integration, regression, user-acceptance, and production-validation testing using defined requirements and test scripts.
- Maintain runbooks, support documentation, and knowledge articles, and use automation metrics and business feedback to identify improvement opportunities.
Requirements
- 5-8 years of SAP experience across implementation, enhancement delivery, integration, automation, or production support.
- Foundational process knowledge in one or more areas including SAP FICO, Order-to-Cash, Procure-to-Pay, Direct-to-Consumer, customer or vendor master data, sales, billing, receivables, or payables.
- Experience supporting or testing SAP automations, workflows, interfaces, APIs, background processes, or exception-management solutions.
- Basic understanding of workflow, business rules, robotic process automation, document extraction, AI-assisted decisions, human review, and SAP transaction execution.
- Ability to review SAP document flow, master data, application logs, interface messages, workflow results, and posting errors with guidance.
- Familiarity with SAP S/4HANA and related technologies such as SAP BTP, SAP Build Process Automation, SAP Integration Suite, APIs, OData, IDoc, workflow, Fiori, or ABAP.
- Awareness of validations, exception handling, reprocessing, audit trails, security, segregation of duties, SOX controls, data privacy, and responsible AI practices.
- Bachelor's degree in Computer Science, Information Technology, Engineering, Business, Finance, or a related field.
- Fashion or retail process experience, including SAP AFS or S/4HANA Fashion exposure, is preferred but not required.
- Relevant SAP, automation, agile, or IT service-management certifications are a plus.
- Strong analytical, communication, documentation, testing, teamwork, and problem-solving skills, with willingness to learn in a global delivery environment.
Benefits
- Full-time position located in Bengaluru, India.
Tech Stack
ABAP
Categories
About Levi Strauss & Co
Levi Strauss & Co. designs, markets, and sells Levi’s denim and casual apparel, Dockers khakis, Signature/Denizen value lines, and Beyond Yoga activewear to consumers worldwide through company-owned stores, e-commerce, and wholesale retail partners. Founded in 1853 and headquartered in San Francisco, the company is publicly traded on the NYSE under the ticker LEVI. It is widely credited with inventing the blue jean in 1873.