Senior Software Engineer – ServiceNow-4
ZEISS Group3 months ago
Bengaluru, IndiaSenior
Responsibilities
- Implement and operate supported ServiceNow solutions within the DevOps product team.
- Develop sustainable solutions across the full product lifecycle while minimizing technical debt and using platform enhancements effectively.
- Design and develop ServiceNow SPM/ITBM solutions for Demand, Project, Portfolio, Resource, and Financial Management.
- Translate business requirements into scalable and sustainable technical solutions.
- Improve SPM processes, governance, and data models.
- Integrate SPM with enterprise systems using REST, SOAP, and other standard integration technologies.
- Ensure the security of supported products and solutions.
- Collaborate with other ServiceNow product teams and integrate connected products and systems.
- Use, evaluate, and promote AI technologies, including Now Assist, to improve automation, efficiency, quality, and developer productivity.
Requirements
- Completed degree in computer science.
- At least 5 years of professional experience with proven success as a ServiceNow Developer.
- Strong hands-on experience with ServiceNow Strategic Portfolio Management (SPM/ITBM) modules, including Demand, Project, Portfolio, Resource, and Financial Management.
- Strong JavaScript knowledge with object-oriented programming, class structures, class inheritance, and software design principles.
- In-depth knowledge of troubleshooting, performance optimization, and root cause analysis.
- Experience designing and implementing REST, SOAP, and PowerShell integrations.
- Proven experience managing ServiceNow implementation projects and integrating external systems.
- Experience with agile structures and agile or hybrid project delivery, along with strong teamwork and goal orientation.
- Basic knowledge of AI technologies and their practical application.
- Basic understanding of ServiceNow AI platform capabilities, including Now Assist.
- Full-stack development experience is helpful but not required.
- ITIL Foundation and project management certifications are advantageous.
Tech Stack
Categories
About ZEISS Group
ZEISS Group develops and sells optics and optoelectronics for semiconductor makers, manufacturers, clinicians, researchers, and consumers, spanning lithography systems, industrial metrology, medical devices, microscopes, and eyeglass and camera lenses. Founded in 1846 and headquartered in Oberkochen, Germany, the company is wholly owned by the Carl Zeiss Foundation. It operates globally and generates around €12 billion in annual revenue across segments including Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology, and Consumer Markets.