Reply

Amazon Connect Lead / Sr. Delivery Consultant

Reply
Apply
3 months ago
Philadelphia, PA, USA +2 moreStaff+

Responsibilities

  • Design, develop, and deliver business and technology solutions using AWS products, services, and platforms.
  • Collaborate with clients to resolve business and technology challenges.
  • Use Storm, Reply, and industry best practices to deliver effective, quality-focused client solutions.
  • Engage AWS partner resources to demonstrate AWS platform, product, and service capabilities in client pursuits, events, and engagements.
  • Participate in business development, client meetings, solution development, proposal and Statement-of-Work writing, and client or project management activities.
  • Maintain AWS certification and current working knowledge of AWS products and services.
  • Work independently in client-facing roles to support Storm Reply and client business objectives.

Requirements

  • Current AWS Certification as Solution Architect – Associate or similar is required.
  • At least three years of hands-on experience implementing AWS-based solutions in client environments is required.
  • Demonstrated Amazon Connect solution design and engineering expertise is required.
  • Demonstrated AWS DevSecOps experience using AWS CloudFormation, AWS Lambda, or comparable industry-standard tools is required.
  • Preferred qualifications include AWS Solution Architect Professional Certification and experience with AWS Cloud Adoption Framework, AWS Well-Architected Program, AWS Migration Acceleration Program, and other AWS partner programs.
  • Preferred experience includes delivering client projects across one or more AWS platforms and consulting industry experience.
  • A bachelor's degree in Computer Science, Digital Technology, or a related field is preferred.
  • Industry-specific experience in manufacturing, automotive, financial services, healthcare, retail or consumer packaged goods, power and utilities, education, or the public sector is preferred.

Tech Stack

Amazon RedshiftAWS

Categories

Solutions Engineering
Reply

About Reply

10,000+ employees

Reply [EXM, STAR: REY] specialises in the design and implementation of solutions based on new communication channels and digital media. As a network of highly specialised companies, Reply defines and develops business models enabled by the new models of AI, big data, cloud computing, digital media and the internet of things. Reply delivers consulting, system integration and digital services to organisations across the telecom and media; industry and services; banking and insurance; and public sectors.