GrepJob
NICE

Delivery Solutions Architect (Conversational Designer)

NICE
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3 days ago
London, United Kingdom
Mid Level / Senior

Responsibilities

  • Lead the design of virtual assistants and user journeys.
  • Conduct use case discovery and requirements engineering.
  • Create dialog flows and scripts for conversational experiences.
  • Define intents and user journeys to enhance user interaction.
  • Facilitate conversation design workshops for stakeholders.
  • Develop assistant personas to improve user engagement.
  • Deliver partner enablement activities to support solution delivery.

Requirements

  • Minimum of 3 years of experience in conversation or UX design.
  • Strong English communication skills are essential.
  • Experience in multimodal user experience is required.
  • Understanding of NLU/NLP concepts is necessary.
  • Familiarity with Large-Language-Models and prompting is preferred.

Benefits

  • Flexible work model with 2 days in the office and 3 days remote.
  • Opportunities for career growth across multiple roles and locations.
  • Collaborative and creative work environment.

Categories

AI & MLData Science