1 month ago
London, United KingdomSenior
Responsibilities
- Maintain the health and availability of the trading ecosystem.
- Respond to support requests from traders and software engineers.
- Contribute to automation and monitoring solutions to reduce manual configuration and improve uptime.
- Liaise with financial exchanges, clearing firms, and other external trading partners to resolve technical issues.
- Onboard new trading desks, trading systems, and technologies.
- Troubleshoot complex technical issues and communicate with traders, developers, infrastructure teams, and exchanges.
Requirements
- At least 5 years of experience in trade support, site reliability engineering, or a related field.
- Bachelor’s degree in STEM or a related field.
- Familiarity with trading platforms and financial markets.
- Knowledge of Linux/Unix environments.
- Experience using Python and Bash for automation.
- Ability to write complex SQL database queries and updates.
- Basic networking knowledge including multicast, TCP/IP, DNS, DHCP, and common network troubleshooting tools.
- Strong problem-solving and communication skills, with the ability to work effectively under pressure.
About DRW
DRW is a privately held proprietary trading firm that uses its own capital to trade and invest across global markets and asset classes, powered by technology and research. Founded in 1992 and headquartered in Chicago, it develops trading systems for strategies ranging from seconds to years and manages its own risk rather than external client money. The firm operates internationally from multiple offices.