Pipedrive

Principal AI/ML Scientist & Engineer

Pipedrive
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2 months ago
Dublin, IrelandStaff+

Responsibilities

  • Lead and mentor Applied Scientists and AI/ML Engineers while fostering technical excellence and scientific rigor.
  • Define technical strategy for AI/ML solutions that extract value from structured CRM data and unstructured content.
  • Build autonomous agentic workflows and real-time reasoning engines for the AI-native CRM.
  • Partner with the AI Platform team on LLMOps strategy, experimentation, and robust deployment infrastructure.
  • Design and optimize production AI systems and data-intensive solutions for customer and business impact.
  • Act as a technical authority across the AI/ML and data ecosystem and shape the AI engineering roadmap.
  • Remain a hands-on technical leader for critical systems while delegating effectively and developing team capabilities.

Requirements

  • 8+ years of applied science or engineering experience in high-scale production environments across the full ML and AI lifecycle.
  • Proven ability to lead and scale technical teams, mentor senior talent, and raise organizational technical standards.
  • Hands-on expertise with agentic system orchestration such as LangGraph, RAG architectures, and vector databases.
  • Track record of delivering customer and business value through AI/ML solutions at scale.
  • Broad practical knowledge of ML, deep learning, AI, model trade-offs, and agentic frameworks.
  • Strong product sense and business awareness with the ability to connect technical decisions to user outcomes.
  • Ability to lead through influence and technical authority across platform and engineering teams.
  • Solid understanding of AWS or GCP, distributed systems, container orchestration, and data engineering including batch pipelines, feature stores, and Kafka.

Benefits

  • Flexible hours, wellness perks, SWAG, performance-based bonuses, 28 paid leave days, well-being days, compassionate leave, and pawternal leave.
  • Mentorship, coaching, internal mobility, and ongoing professional development.
  • Hybrid work arrangement.
  • Applicants must already have the legal right to work in the UK without visa sponsorship or relocation assistance.
Pipedrive

About Pipedrive

1,001-5,000 employees
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