15 hours ago
Bengaluru, IndiaMid Level
Responsibilities
- Provide L2 production support for CEGID Y2 POS and other POS applications in 24/7 retail environments.
- Monitor backend interfaces and resolve production issues.
- Perform root-cause analysis and implement L2 fixes.
- Support sales, store operations management, inventory management, loyalty, pricing, and promotions functionality.
- Contribute to implementation, development, and analysis activities.
- Interact with process owners and subject-matter experts on solutions.
Requirements
- Experience with the CEGID Y2 POS application and core functional understanding of CEGID Y2 POS.
- Experience with POS applications and production support.
- Experience providing L2 application support and system monitoring for backend interfaces.
- Knowledge of SQL, .NET Framework, ITIL incident/request/change management, and ServiceNow ticketing.
- CEGID certification is an added advantage.
Benefits
- Inclusive and collaborative workplace focused on belonging and diverse backgrounds.
- In-house musical performances, internal sports events, yoga challenges, and marathons.
- Opportunities to work on technology and engineering projects with industry leaders and societal or environmental impact.
- Global career opportunities across Capgemini's international organization.
About Capgemini
Capgemini is a global IT services and consulting firm that delivers strategy, cloud, AI, software engineering, and managed services to large enterprises and public-sector clients. Founded in 1967 and headquartered in Paris, it is publicly traded on Euronext Paris and operates in 50+ countries. The group expanded its engineering capabilities by acquiring Altran in 2020, now operating as Capgemini Engineering.