Responsibilities
- Partner with Account Executives to drive customer account growth and retention.
- Engage customers through onsite visits, project discovery, insight gathering, and technical guidance.
- Identify and address manufacturing challenges, including design for manufacturability.
- Support pre-sales engineering by gathering knowledge and compiling accurate, competitive quotes.
- Combine customer, manufacturing partner, and Xometry system knowledge to address customer needs and shepherd projects to delivery.
- Provide project management and oversight for complex opportunities.
Requirements
- 10+ years of relevant experience in aerospace and defense engineering and manufacturing roles.
- Bachelor’s degree in Mechanical Engineering is required.
- Experience using Xometry services from a customer perspective; partner-side experience is a bonus.
- Deep familiarity with aerospace and defense organizations, methods, materials, culture, and products.
- Strong understanding of manufacturing principles, drawings, and GD&T.
- Particularly strong CNC machining experience; composites, plastics, harnesses, and sheet metal fabrication experience are bonuses.
- Familiarity with ISO 9001, AS9100D, ITAR, NIST, and other relevant compliance and certification requirements.
- Excellent English communication, interpersonal, and problem-solving skills, including in remote and digital environments.
- Experience with CRM systems such as Salesforce.
- Proficiency with Google Suite and Microsoft Office Suite.
- Ability to travel to customer and partner sites as needed.
Benefits
- Remote position.
- 25%–35% customer and partner site travel is typical.
- Mountain or Pacific home time zone preferred.
- Equal opportunity employer; US-based roles participate in E-Verify.
Categories
About Xometry
Xometry is the digital engine behind the modern manufacturing revolution. By blending our AI-native platform with a massive global marketplace, we seamlessly connect enterprise buyers, from agile startups to Fortune 500 leaders, with a vetted network of expert suppliers. Whether you are building for the aerospace, defense, medical, automotive, or other industries, our platform helps you move from a digital concept to physical production with unmatched speed, predictability, and global scale. At our core, we power both sides of the manufacturing lifecycle. We streamline design and sourcing for engineers and procurement teams, while simultaneously giving independent machine shops the digital infrastructure they need to grow their business and book their idle capacity. Founded in 2013 and publicly traded since June 2021, Xometry has built a six-year streak on the Deloitte Technology Fast 500™, highlighting our rapid momentum as we redefine the economics of how things are made. www.xometry.com | info@xometry.com | 240.252.1138