Senior AI Software Engineer
ABC Financial Services20 days ago
Remote, PolandSenior
Responsibilities
- Build customer-facing AI product capabilities from early concept through production release, usage measurement, and iteration.
- Translate ambiguous product opportunities into small, testable increments validated with users, data, or customer workflows.
- Partner with Product and Design to define quality expectations and outcomes for AI-enabled experiences.
- Use existing retrieval, evaluation, guardrail, prompt, model, and observability capabilities without owning the AI platform.
- Launch features incrementally, monitor usage and quality signals, and improve or retire features based on customer feedback.
- Design graceful failure paths for incorrect, delayed, incomplete, or unavailable AI output.
- Support production readiness, operational follow-through, incident learning, and post-launch outcome ownership.
Requirements
- Experience shipping customer-facing software products to real users in production.
- Hands-on experience building or contributing to production AI-enabled product features rather than only demos, proofs of concept, internal tools, or prompt experiments.
- Strong software engineering fundamentals, including clean code, code review, automated testing, observability, and production ownership.
- Strong product judgment connecting technical decisions to user value, adoption, trust, and business outcomes.
- Ability to define quality expectations, evaluate probabilistic outputs, understand failure modes, and make risk-based launch decisions.
- Ability to work effectively in an ambiguous, fast-moving product squad with short feedback loops.
- Strong cross-functional collaboration with Product, Design, Data, Security, AI platform, and customer-facing teams.
- Experience with AI-enabled workflows in SaaS, vertical software, fintech, payments, customer operations, sales automation, scheduling, retention, or member engagement is preferred.
- Experience with retrieval-augmented generation, LLM evaluation, prompt iteration, model selection, AI observability, or product usage and quality metrics is preferred.
- Familiarity with responsible AI practices, including human review, permissions, privacy, auditability, and user trust, is preferred.
Benefits
- Full-time employment in Poland through an Employer of Record partner under a local employment contract.
- Open paid time off policy and quarterly Days of Disconnect.
- Parental and pawternity leave.
- Quarterly fitness reimbursement and partner discounts, including Dell and Microsoft.
- Medical, dental, and vision coverage.
- Employee Assistance Program and Calm App subscription for the employee and up to four dependents over age 16.
Categories
About ABC Financial Services
ABC Financial Services (now ABC Fitness) builds club management and billing software for gyms, studios, and health clubs, combining SaaS tools with integrated payment processing. Its products cover member management, scheduling, point-of-sale, and reporting for single-location studios to multi-site fitness chains, with recurring revenue from subscriptions and processing fees. The company is privately held, backed by private equity, and headquartered in Sherwood, Arkansas, with customers across North America and internationally.