Xero

Senior Site Reliability Engineer

Xero
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4 hours ago
Remote, AustraliaSenior

Responsibilities

  • Build standardised data pipelines and telemetry-layer architectures for intelligent development workflows.
  • Implement OpenTelemetry standards and vendor-agnostic instrumentation across distributed applications.
  • Drive platform efficiency, cost optimisation, and monitoring performance metrics across cloud systems.
  • Design automated alerting and reliability scorecards to support incident investigation and system health tracking.
  • Manage distributed tracing, metrics, and log aggregation in large-scale cloud environments.
  • Collaborate with engineering teams to establish shared reliability benchmarks and improve platform standards.

Requirements

  • Experience managing distributed tracing, metrics, and log aggregation within large-scale cloud environments.
  • Practical familiarity with OpenTelemetry standards and vendor-agnostic instrumentation techniques.
  • Deep understanding of distributed systems architecture and diagnosing platform behaviour under high load.
  • Interest in artificial intelligence tooling, intelligent operational workflows, and data model automation.
  • Demonstrated ability to collaborate across engineering teams and share knowledge.
  • Proactive ownership of complex reliability challenges from design through execution.

Benefits

  • Flexible remote working arrangements for candidates across Eastern time zones in Australia.
  • Option to work entirely from home or access office spaces in Sydney and Melbourne.
  • Regular opportunities for team connection while working remotely.

Categories

Site Reliability
Xero

About Xero

5,001-10,000 employees

Xero builds cloud-based accounting software for small businesses and their advisors, covering invoicing, bank reconciliation, payroll, expenses, and reporting. It sells subscriptions and supports an extensive ecosystem of connected bank feeds and third‑party apps via APIs and an app marketplace. Founded in 2006 and headquartered in Wellington, New Zealand, Xero is a public company dual‑listed on the NZX and ASX.

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