3 days ago
London, United KingdomSenior
Responsibilities
- Lead multiple client implementations and larger technical project engagements.
- Assess client needs and propose technical and architectural Alloy product solutions.
- Advise clients on data vendors integrated with Alloy.
- Integrate Alloy’s API into client applications using code.
- Run end-to-end testing and support production readiness and launches.
- Advocate for client needs and drive adoption of new product capabilities.
- Develop technical documentation and FAQs.
- Travel occasionally, approximately once per quarter, for client on-site visits.
Requirements
- 4+ years of experience implementing and supporting complex technical products in a post-sales, client-facing role.
- Experience in fraud, KYC/KYB, risk, compliance, or a fintech startup.
- Experience working with REST APIs.
- Strong technical problem-solving, communication, presentation, relationship-building, and consultative client-advisory skills.
- Ability to understand client needs and guide them toward technical solutions.
- Proven experience solving problems for enterprise clients with varied requirements and technical capabilities.
- Preferred software development experience in backend technologies such as Node.js or Python.
- Preferred web development experience with JavaScript, HTML/CSS, and frontend frameworks such as React.
- Ability to travel occasionally for client on-sites.
Benefits
- Hybrid work environment with employees onsite three days per week.
- Unlimited holiday and flexible work policy.
- Pension with employee contribution.
- Up to 100% compensation for 16 weeks of parental leave.
- Home office stipend for new employees.
- Annual £900 learning and development stipend.
- Equity plan and private health and dental care.
- Training programs including Alloy Foundations and Alloy Lead.
- Some production launches may occur outside standard 9 a.m. to 5 p.m. hours.
Tech Stack
Categories
Solutions Engineering
About Alloy
Alloy builds an identity risk and fraud prevention platform used by banks and fintechs to automate KYC/AML checks, onboard customers, and manage compliance across the lifecycle. It sells cloud-based APIs and workflows on a SaaS model, integrating data sources to power risk decisions and reduce fraud losses. Founded in 2015 and headquartered in New York, the privately held company serves more than 900 financial institutions globally.