Informatica

Forwarded Deployed Engineer

Informatica
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18 days ago
Johannesburg, South AfricaSenior

Responsibilities

  • Own the end-to-end build and deployment of agentic AI solutions from architecture decisions through production handoff.
  • Design and ship Agentforce systems including agent logic, tool calls, multi-agent orchestration, deterministic guardrails, and enterprise integration patterns.
  • Own data modeling, processing pipelines, and data readiness across Salesforce Data 360, Snowflake, Databricks, and customer platforms.
  • Resolve complex data integration failures, model deployment issues, orchestration breakdowns, and performance regressions.
  • Build and maintain agent performance dashboards and customer KPI reporting.
  • Develop proofs of concept and MVPs, and codify reusable patterns, assets, frameworks, and playbooks.
  • Mentor engineers through code reviews, pair sessions, and shared development work.
  • Provide technical leadership for at-risk or strategically critical deployments.
  • Share customer and field insights with Product and Engineering to influence the Agentforce roadmap.
  • Partner with Deployment Strategists to translate customer challenges into deployable agentic solutions.

Requirements

  • 6+ years of software engineering or technical delivery experience with end-to-end ownership of scalable production systems in enterprise AI, cloud, or SaaS environments.
  • Degree in Computer Science or a related field.
  • Expertise in at least one of Python, JavaScript/TypeScript, Java, or Apex, with familiarity with the others.
  • Production experience integrating LLMs, using frameworks such as LangChain or LlamaIndex, and applying prompt engineering and responsible AI practices.
  • Deep experience in data modeling, processing, and analytics, with proficiency in Salesforce Data 360, Snowflake, or Databricks.
  • Deep Salesforce platform expertise including Agentforce, Apex, LWC, Flows, and Salesforce APIs.
  • Experience mentoring technical talent and creating reusable assets such as frameworks, playbooks, or internal tooling.
  • Clear communication with engineering peers, customer architects, and executive stakeholders.
  • Willingness to travel approximately 25% of the time and work embedded with customer engineers.
  • Preferred: Salesforce certifications such as Administrator, Platform Developer I/II, Agentforce Specialist, or System Architect.
  • Preferred: familiarity with DevOps/CI-CD practices, observability tooling, or data governance frameworks.
  • Preferred: experience architecting multi-cloud, multi-system enterprise AI solutions for Global 500 customers.
  • Preferred: experience influencing enterprise software product roadmaps through field engineering insight, open-source contributions, technical writing, or conference presentations.

Benefits

  • Salesforce provides benefits and resources intended to support balance and personal well-being.
  • The role requires approximately 25% travel and involves embedding with customer engineers.
  • Salesforce provides reasonable accommodations during the application and recruiting process.

Tech Stack

Categories

Forward Deployed
Informatica

About Informatica

5,001-10,000 employees

Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com

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