DevOps Network & Observability Engineer (w/m/d) - AI & Automation
UNIQA Insurance Group AG3 days ago
Vienna, AustriaSenior
Responsibilities
- Analyze complex network and connectivity scenarios across WAN, LAN, WLAN, SD-WAN, DNS, firewall, cloud, and hybrid environments.
- Advance network and end-to-end observability by connecting network, application, infrastructure, and cloud monitoring.
- Analyze performance, availability, and technical dependencies using Dynatrace, Splunk, and other monitoring data sources.
- Develop technical KPIs, dashboards, alerting concepts, and monitoring concepts.
- Apply AI and AIOps for anomaly detection, event correlation, root-cause analysis, and alert-noise reduction.
- Develop automation for monitoring, data analysis, validation, and network and IT operations processes.
- Support incidents, problems, and major incidents and conduct structured root-cause analyses.
- Define technical requirements and assess and validate solutions from external service providers in collaboration with network, application, infrastructure, cloud, security, and operations teams.
Requirements
- Several years of professional experience in network engineering, network operations, or a comparable technical role.
- Very strong knowledge of TCP/IP, IP addressing, subnetting, and routing, plus good knowledge of WAN, LAN, WLAN, SD-WAN, DNS, and firewalling.
- Knowledge of cloud and hybrid networking, ideally with Microsoft Azure and ExpressRoute.
- Practical experience with network monitoring and/or end-to-end observability and understanding of network, infrastructure, cloud, and application performance interactions.
- Practical knowledge of AI-supported approaches, AIOps, troubleshooting, and root-cause analysis.
- Knowledge of automation, scripting, and/or APIs.
- Experience collaborating with external IT service providers.
- Good German and English skills.
- Hands-on configuration of network devices is not required, but candidates must be able to understand, analyze, and assess network concepts, configurations, and technical solution proposals.
- Nice-to-have experience with Dynatrace, Splunk, SNMP, Syslog, NetFlow/IPFIX, Streaming Telemetry, OpenTelemetry, application performance monitoring, infrastructure monitoring, or digital experience monitoring.
- Nice-to-have knowledge of Python, PowerShell, Ansible, Terraform, Git, APIs, incident management, problem management, change management, and regulated or international enterprise environments.
Benefits
- Onboarding plan, welcome events, and a buddy system.
- Flexible working hours and short core hours.
- Subsidized DO&CO cafeteria meals and financial meal support when working from home.
- On-site vaccination campaigns, preventive examinations, and blood-donation events.
- Free anonymous coaching sessions for personal and professional challenges.
- Modern office, break areas, and modern IT equipment.
- Option to work from home and a financially supported starter package for individual use.
- Company social events and networking opportunities.
- Remote work within the EU for up to 20 days per year from an EU country of choice.
- Good public-transport accessibility, discounted insurance, company support, and shopping vouchers.
- Professional and personal development opportunities.
- UNIQA covers 50% of the annual public-transport pass.
- Allowances for marriages and births.
About UNIQA Insurance Group AG
UNIQA Insurance Group AG sells life, health, and property & casualty insurance to individuals and businesses, primarily in Austria and across Central and Eastern Europe. It earns premiums and provides related financial services through local subsidiaries in 17 countries. Headquartered in Vienna and tracing its roots to 1811, UNIQA is listed on the Vienna Stock Exchange and expanded its CEE footprint through acquisitions in recent years.