Customer Tech - Salesforce - Senior Developers
Ernst and Young19 days ago
Kolkāta, IndiaSenior
Responsibilities
- Design, develop, and implement Salesforce solutions focused on Service Cloud.
- Develop and maintain Visualforce pages.
- Perform Salesforce administration, including org setup, user management, profiles, roles, and security.
- Create and maintain custom objects, fields, picklists, page layouts, workflows, approvals, validation rules, and flows.
- Configure and maintain reports and dashboards.
- Collaborate with stakeholders to translate business needs into Salesforce solutions.
- Provide technical support during deployment and post-go-live.
Requirements
- Salesforce Certified Platform Developer certification is required.
- At least five years of Salesforce development experience with strong Service Cloud expertise is required.
- Visualforce development experience is required.
- Strong Salesforce configuration and administration skills are required.
- Experience with Salesforce Public Sector Solutions is preferred.
- Familiarity with Omni Studio and Omni Script is preferred.
- Strong analytical and communication skills are required.
Benefits
- Flexible work environment with professional development, mentorship, leadership opportunities, and continuous learning.
- Inclusive culture emphasizing diversity, equity, inclusion, belonging, and globally connected teams.
- Health and wellness packages, rewards, and learning opportunities are offered.
About Ernst and Young
Ernst & Young (EY) provides audit/assurance, tax, consulting, strategy and transactions services to enterprises, financial institutions, and public‑sector clients. Structured as a global network of partner‑owned member firms, it sells professional services on a fee basis, including a dedicated Financial Services Organization for banking, insurance, and capital markets. Headquartered in London, EY was formed in 1989 from the merger of Ernst & Whinney and Arthur Young, and operates in 150+ countries.