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Articul8

Senior Solution Architect - Customer Success (USA)

Articul8
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4 months ago
Remote, United StatesSenior / Staff+
H1B Sponsor

Responsibilities

  • Understand customer business challenges and map them to technical solutions.
  • Lead technical workshops and training sessions for customer teams.
  • Collaborate with Sales, Product, and Engineering teams to deliver solutions.
  • Oversee installation and scaling of the Articul8 platform in customer environments.
  • Develop tailored workflow solutions for unique customer needs.
  • Architect and optimize Kubernetes-based environments on various cloud platforms.
  • Deliver ongoing training and documentation for customer autonomy.
  • Monitor and refine deployments for performance and cost-effectiveness.
  • Gather customer feedback to influence product enhancements.

Requirements

  • 10+ years in solution architecture or enterprise software delivery.
  • Advanced proficiency in Kubernetes, AWS, Azure, GCP, and microservices.
  • Strong programming skills in Python, Node.js, or Go.
  • Deep understanding of enterprise integration patterns and APIs.
  • Experience in building prototypes and production-ready deployments.
  • Exceptional communication skills for technical concepts.
  • Expertise in generative AI and AI/ML pipelines.
  • Willingness to travel for customer engagements.

Benefits

  • Opportunity to work with cutting-edge Generative AI technology.
  • Culture of curiosity and technical excellence for continuous learning.
  • High ownership of solutions impacting customers directly.
  • Collaborative team environment valuing diversity and creativity.
  • Equity and ownership opportunities in a growing company.
  • Chance to shape enterprise AI adoption at scale.

Tech Stack

AWSAzureGoGoogle Cloud PlatformGraphQLKubernetesNode.jsPython

Categories

AI & MLData EngineeringDevOps