Infrastructure Engineer III - SRE
JPMorgan Chase3 days ago
Responsibilities
- Define and enforce quality gates covering requirements, design, secure coding, testing, release, monitoring, resilience, compliance, and operational readiness.
- Establish and manage SLOs, SLIs, and error budgets and integrate them into product roadmaps and delivery plans.
- Lead operational readiness reviews, risk triage, root-cause analysis, auto-remediation, and prevention of recurrence.
- Maintain logging, alerting, monitoring, and dashboard platforms and govern CI/CD controls for security, reliability, and change management.
- Lead critical incident response, post-incident reviews, resilience improvements, and continuous improvement across teams and products.
- Oversee capacity planning and resilience management for large-scale distributed systems and guide public cloud infrastructure practices.
- Coach teams on DevOps and SRE principles and influence operational practices across Product, Engineering, SRE, and Security.
- Provide stakeholder updates and collaborate with global teams, including participation in critical incidents outside standard business hours when needed.
Requirements
- Formal training or certification plus at least 3 years supporting critical security-focused applications in large-scale environments and managing and mentoring teams.
- Experience implementing and managing SLOs, SLIs, error budgets, operational readiness reviews, post-incident analysis, and resilience improvements for distributed systems.
- Experience with monitoring and logging tools such as Splunk and AppDynamics and dashboard technologies; Splunk Administrator certification is desired.
- Strong knowledge of secure development, DevOps, CI/CD tooling, root-cause analysis, and auto-remediation.
- Deep expertise in AWS or equivalent public cloud platforms, CloudFormation, Terraform, and capacity planning for large-scale environments.
- Ability to manage stakeholders, communicate effectively, work under pressure, and drive DevOps and SRE adoption across teams.
- Ability to meet enhanced criminal, credit, and other screening requirements for HSA system access, including recurring annual screening.
- Ability to collaborate globally and support critical incidents outside standard business hours when required.
Benefits
- Competitive total rewards and benefits package, with specific compensation details provided during the hiring process.
- Comprehensive health care coverage and on-site health and wellness centers.
- Retirement savings plan, backup childcare, tuition reimbursement, mental health support, and financial coaching.
- Global team collaboration and flexibility to engage during critical incidents outside standard business hours.
- Equal opportunity employer with reasonable accommodations for religious practices, mental health needs, and physical disabilities.
About JPMorgan Chase
JPMorgan Chase provides consumer and commercial banking, payments, credit card, wealth management, and corporate and investment banking services to individuals, businesses, institutions, and governments. The public company (NYSE: JPM) earns revenue from interest, fees, trading, and asset management across operations in more than 100 markets. Headquartered in New York City with roots dating to 1799, it serves retail customers and prominent corporate and government clients through brands including Chase and J.P. Morgan.