Site Reliability Engineer - Backup Infrastructure
Toyota North America10 days ago
Plano, TX, USASenior
Responsibilities
- Manage and maintain enterprise backup infrastructure, including AWS Backups, NetBackup, Cohesity, and native database backup solutions.
- Own the reliability and performance of daily backups and restores against defined RTO and RPO targets.
- Build automation for backup, restore, reporting, and operational workflows using scripting and configuration-management tools.
- Design observability, alerting, health checks, SLIs/SLOs, and automated remediation for backup services.
- Troubleshoot backup and restore failures, perform root cause analysis, and implement durable reliability improvements.
- Generate automated operational, audit, and compliance reports.
- Participate in capacity planning, restore testing, disaster recovery, business continuity exercises, incident response, postmortems, and on-call rotations.
- Collaborate with infrastructure, engineering, and operations teams on service reliability and operational readiness.
Requirements
- Bachelor’s degree in information technology, computer science, or a related field.
- At least 5 years of hands-on experience managing enterprise backup infrastructure in production, including AWS Backups, NetBackup, Cohesity, and native database backup solutions.
- At least 5 years of experience ensuring the reliability, availability, and operational health of backups and restores.
- At least 4 years of experience with backup, restore, and recovery testing, including RPO and RTO validation.
- At least 3 years of experience with observability and monitoring tools such as Dynatrace or CloudWatch.
- At least 3 years of scripting experience with Bash, Python, or PowerShell.
- At least 3 years of experience building automation for backup, restore, reporting, or operational workflows.
- At least 4 years of troubleshooting and root cause analysis experience involving backup failures, restore issues, and operational gaps.
- At least 3 years of experience with SRE principles, including SLIs, SLOs, error budgets, observability, toil reduction, and incident response.
- At least 3 years of experience generating and automating operational, compliance, and audit reports.
- At least 2 years of experience with enterprise database backup and restore operations, such as Oracle, SQL Server, or PostgreSQL.
- At least 2 years of experience with Ansible or similar automation and configuration-management frameworks.
- At least 2 years of experience documenting runbooks, standards, procedures, and recovery processes.
- Experience with AWS, Linux, and Windows production environments, incident and problem management, reliability engineering, and relevant AWS, backup technology, or observability certifications is a bonus.
Benefits
- Team-oriented, flexible, and respectful work environment.
- Professional growth and development programs and tuition reimbursement.
- Team Member Vehicle Purchase Discount and Toyota Team Member Lease Vehicle Program where applicable.
- Comprehensive health care and wellness plans.
- Toyota 401(k) Savings Plan with company matching and an annual retirement contribution where applicable.
- Paid holidays and paid time off.
- Referral services for prenatal services, adoption, childcare, schools, and related needs.
- Health Savings Account, Health Care FSA, and Dependent Care FSA options.
- Relocation assistance where applicable.
Tech Stack
Categories
DevOpsSite Reliability
About Toyota North America
At Toyota, we’re known for making some of the highest quality vehicles on the road. But there is more to our story. We believe in putting people first and creating opportunities for our team members to build careers as unique as they are. As one of the world’s most admired brands, we are leading the way to the future of mobility, so everyone can move freely, happily and comfortably. We have big dreams and believe that nothing is impossible. Ready to Dream, Do and Grow with us?