
Senior AI Platform Engineer
ABC Financial Services20 days ago
Remote, PolandSenior
Responsibilities
- Own an AI platform deliverable from problem definition through production launch, adoption, and ongoing operation.
- Design, build, and operate LLM gateways, retrieval systems, agents, developer tooling, evaluation frameworks, inline guardrails, and related platform capabilities.
- Define success criteria, baseline metrics, SLOs, observability, reliability processes, and measurable improvement plans.
- Develop clean interfaces, migration paths, documentation, and paved paths that enable engineering teams to adopt the platform independently.
- Build retrieval and agent systems with separate evaluation of retrieval quality, answer quality, agent behavior, reliability, latency, adoption, and cost.
- Design secure AI execution with least-privilege access, multi-tenant isolation, permissioning, auditability, and operational boundaries.
- Apply distributed-systems principles including consistency, idempotency, concurrency, resilience, rollout strategies, and failure-mode analysis.
- Use coding agents and AI development tools while validating generated output through testing, review, and engineering judgment.
- Participate in on-call operations, incident response, monitoring, debugging, and post-incident improvement.
- Partner with Engineering, Product, Security, Infrastructure, SRE, and Developer Experience teams and establish reusable technical patterns and reference implementations.
Requirements
- Demonstrated experience building or operating production retrieval systems, agent platforms, AI tooling, or other AI-enabled capabilities used by real users.
- Strong software engineering experience designing and operating distributed systems within an existing architecture.
- Ability to reason clearly about consistency, idempotency, concurrency, failure modes, multi-tenant isolation, security, and rollout risks.
- Practical understanding of AI system quality, retrieval evaluation, answer quality, release gates, agent reliability, and cost per request.
- Experience defining success criteria, measurable baselines, observability, and operational targets such as SLOs.
- Strong understanding of secure AI execution patterns including least-privilege access, permissioning, auditability, and policy enforcement.
- Experience taking a platform or product capability from problem definition to production and remaining accountable for reliability, adoption, and improvement.
- Ability to work effectively with coding agents and AI development tools while independently verifying generated code and recommendations.
- Production experience with incident response, on-call operations, monitoring, debugging, and post-incident learning.
- Excellent communication and collaboration skills, including the ability to explain complex technical concepts to engineering and product stakeholders.
- Experience with LLM gateways, agent frameworks, retrieval-augmented generation, evaluation systems, AI developer platforms, FinOps, application security, identity and access management, search quality, ranking, experimentation, distributed tracing, multi-tenant infrastructure, internal developer platforms, SDKs, documentation, API gateways, service orchestration, workflow engines, or platform control planes is preferred.
Benefits
- Full-time employment in Poland through an Employer of Record partner under a local employment contract.
- Open PTO policy and quarterly global Days of Disconnect.
- Parental and Pawternity Leave.
- Quarterly fitness reimbursement.
- Partner discounts including Dell and Microsoft.
- Medical, dental, and vision coverage.
- Employee Assistance Program and Calm App subscription for the employee and up to four dependents over age 16.
- Values-focused culture centered on Best Life, One Team, Growth Mindset, and diversity, equity, belonging, and inclusion.
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About ABC Financial Services
ABC Financial Services (now ABC Fitness) builds club management and billing software for gyms, studios, and health clubs, combining SaaS tools with integrated payment processing. Its products cover member management, scheduling, point-of-sale, and reporting for single-location studios to multi-site fitness chains, with recurring revenue from subscriptions and processing fees. The company is privately held, backed by private equity, and headquartered in Sherwood, Arkansas, with customers across North America and internationally.