TechOps Engineer
Scientific Games Corporation1 day ago
Remote, United StatesMid Level
Base Salary
$100k - $110k/yr
Responsibilities
- Support deployment, maintenance, troubleshooting, and operational excellence for customer-facing iLottery and player loyalty platforms.
- Design, implement, and maintain GitOps-driven CI/CD pipelines using ArgoCD and related automation tools.
- Administer Kubernetes environments across on-premises and cloud infrastructure and manage containerized workloads.
- Monitor and resolve issues involving availability, latency, scalability, and application performance.
- Implement observability solutions using Graylog, New Relic, and related monitoring and logging platforms.
- Define and track SLOs, operational metrics, platform health indicators, capacity, resiliency, and disaster recovery requirements.
- Support infrastructure automation, configuration management, security remediation, release reliability, and operational readiness.
- Address incidents and service requests within established SLAs while maintaining runbooks, operational documentation, and knowledge base articles.
- Participate in a 24x7x365 on-call rotation supporting production systems.
Requirements
- At least 3 years of Linux system administration experience in highly available production environments.
- Strong experience administering, diagnosing, tuning, and automating Ubuntu Linux systems.
- Hands-on experience administering Kubernetes clusters in on-premises and cloud environments.
- Experience implementing and supporting GitOps workflows and CI/CD pipelines using ArgoCD or related tooling.
- Experience with Docker, Kubernetes, observability platforms, distributed systems, microservices, cloud infrastructure, virtualization, infrastructure-as-code, and configuration automation.
- Experience with monitoring and logging tools such as Graylog, New Relic, ELK, Prometheus, Grafana, or similar platforms.
- Strong networking knowledge including DNS, HTTP/S, SSH, SMTP, FTP, and load balancing concepts.
- Experience supporting RabbitMQ, ActiveMQ, Redis, MySQL, and/or MS SQL administration, replication, and performance analysis.
- Strong Bash, Python, or similar scripting and automation experience.
- Bachelor’s degree in Computer Science, Information Technology, or a related field with 3+ years of relevant experience.
- Preferred qualifications include hybrid cloud and multi-data-center deployment experience, DevSecOps and CI/CD security scanning familiarity, platform reliability or SRE experience, and experience in iLottery, iGaming, fintech, or other highly available transactional industries.
- Applicants must pass a hands-on technical test during the interview process and may need to satisfy gaming licensing, background investigation, security check, and regulatory requirements.
Benefits
- Annual base salary of $100,000-$110,000 plus a 5% annual bonus opportunity.
- The role includes a 24x7x365 production on-call rotation.
- Employment may require background investigations, security checks, and gaming or other licenses as applicable.
Tech Stack
Categories
About Scientific Games Corporation
Scientific Games Corporation builds lottery systems, instant games, and retail/digital iLottery solutions for government-run lotteries. Its products span central gaming systems, instant ticket printing, retail point-of-sale, player apps, and analytics to manage games and distribution. Founded in 1973 and headquartered in Alpharetta, Georgia, the company supplies lotteries across North America and international markets under long-term contracts.