Solution Architect

3 months ago

Tampa, FL, USASenior

Responsibilities

Architect tailored solutions for API connections, Single Sign-On setups, ERP integrations, and other custom integration gaps.
Partner with enterprise clients to migrate digital storefronts to vivenu’s API-powered headless commerce architecture.
Lead technical workshops with customer CTOs, IT teams, web agencies, and ticketing managers to gather requirements.
Translate customer needs into scalable solution blueprints and align expectations with platform capabilities.
Serve as the internal post-sales escalation point for complex technical questions and solution viability.
Use scripting, AI tools, and proof-of-concepts to validate data flows and develop reusable integration templates and white papers.

5+ years of experience in a similar role, ideally with a software engineering or highly technical background and client-facing solution design experience.
University degree in Computer Science or a related quantitative or technical field.
Broad understanding of web applications, REST APIs, webhooks, data mapping, and modern software ecosystems.
Ability to read API documentation, write functional scripts to test endpoints, and analyze and debug AI-generated code.
Exceptional communication skills and the ability to manage high-stakes client environments, multiple priorities, and client expectations.

Work on mission-critical live entertainment technology for global brands and major events.
Join a sustainably growing, profitable, VC-backed company with ongoing investment in people and products.
Collaborate with a global team of more than 160 professionals across six offices.
Work in a diverse, merit-driven international environment focused on learning, shared wins, and collective growth.
Help shape the future of the ticketing industry alongside experienced technology and business leaders.

51-200 employees