Senior Manager, Solutions Architecture
TELUS Digital2 months ago
Remote, CanadaStaff+
Responsibilities
- Lead scope definition, technical design, and work planning during pre-sales engagements.
- Present the company’s engineering capabilities to prospective clients.
- Lead technical architecture and discovery projects using consulting methods to refine client product and technical architecture.
- Own a technology vertical covering solution design, platform selection, implementation support, and thought leadership.
- Provide architectural guidance and subject-matter expertise to existing project teams.
- Collaborate with delivery teams and client partners to execute technical visions.
- Support account expansion and help serve clients holistically across projects and initiatives.
Requirements
- Demonstrated cross-platform familiarity with expertise in one or more frontend, backend, cloud, data, content management, analytics, or third-party framework areas.
- Experience delivering software in an agency or client-services environment.
- Experience in commercial conversations involving budgets and fees.
- Experience with software estimation, work planning, and project-plan development under time and cost constraints.
- Ability to explain complex ideas to technical and non-technical audiences.
- Experience rapidly iterating and refining a product vision with clients while proposing multiple approaches.
- Ability to apply repeatable frameworks and modern practices to integrate new technologies or concepts.
- Comfort working in both pre-sales and post-sales environments, navigating ambiguity, and communicating clearly in writing and verbally.
- Interest in learning mobile software development principles and understanding the broader client business beyond a single project.
- Bonus: experience with Amazon Connect, Zendesk CCaaS, Google CES, Five9, Genesys CCaaS, Databricks, Snowflake, AWS Bedrock, SageMaker, Azure ML, Google AI Platform, Vertex AI, MLOps, Docker, or Kubernetes.
Benefits
- Hybrid work is available from offices in Boston, Columbus, Charlottesville, or Durham, or fully remote work with expected travel to clients and TELUS Digital Solutions offices.
- Training and professional development time is available to deepen expertise in a chosen technology specialization.
- TELUS Digital is an equal opportunity employer committed to a diverse and inclusive workplace.
Tech Stack
AngularApache KafkaAWSAzureDatabricksDockerFlutterGoogle Cloud PlatformKotlinKubernetes.NETNode.jsPythonReactReact NativeSnowflakeSQLSwiftTypeScript
Categories
Solutions Engineering
About TELUS Digital
TELUS Digital is the in-house digital product and consulting arm of TELUS, one of Canada’s largest telecommunications providers. It designs and operates customer-facing platforms—mobile apps, websites, voice and chat interfaces—and enterprise services spanning cloud engineering, data/AI, digital marketing, QA, and operations modernization for TELUS lines of business and select partners. Headquartered in Vancouver with a distributed global team, it sits under TELUS’s public company umbrella (NYSE: TU, TSX: T).