Software Developer Subject Matter Expert (SME)
Chenega Corporation2 years ago
St. Louis, MO, USASenior
Responsibilities
- Provide subject matter expertise for the design, development, configuration, integration, testing, deployment, and support of enterprise software applications.
- Gather requirements from users and stakeholders and translate business needs into practical technical requirements and software solutions.
- Develop, configure, maintain, and enhance application features, workflows, interfaces, reports, dashboards, and supporting components.
- Support the full software development lifecycle, including requirements analysis, design, development, testing, release, maintenance, and continuous improvement.
- Troubleshoot complex application issues, identify root causes, and coordinate resolutions with developers, administrators, engineers, and other technical teams.
- Review applications, configurations, and customizations and recommend improvements for stability, security, performance, and maintainability.
- Support integrations and data exchanges using APIs, web services, scripts, and other standard integration methods.
- Assist with unit, integration, regression, and user acceptance testing, releases, upgrades, and production support.
- Provide guidance on secure coding, configuration management, documentation, software development practices, and technical standards.
- Evaluate tools, technologies, and automation opportunities; participate in planning, demonstrations, code reviews, and technical reviews.
- Create and maintain technical, system, process, and user documentation.
- Mentor team members and provide technical knowledge transfer.
Requirements
- Bachelor’s degree in computer science, software engineering, information systems, or a related field with 10+ years of relevant experience, or equivalent education and experience.
- At least 5 years of experience designing, developing, configuring, integrating, testing, or supporting enterprise software applications.
- Experience gathering requirements, troubleshooting technical issues, documenting solutions, and working with technical and non-technical stakeholders.
- Hands-on experience with application development, scripting, workflows, databases, APIs, web services, or system integrations.
- Working knowledge of software development lifecycle practices, version control, testing, release management, and production support.
- Ability to support customized enterprise applications and controlled production releases in a secure environment.
- Broad knowledge of enterprise software development, application architecture, integration, testing, troubleshooting, and production support.
- Ability to evaluate business needs and recommend practical, secure, and supportable technical solutions.
- Ability to communicate clearly with users, customers, leadership, and diverse stakeholder groups while managing multiple time-sensitive assignments.
- Proficiency with Microsoft Word, Excel, PowerPoint, and other Office applications.
- TS/SCI security clearance and ability to pass a polygraph are required.
- Must successfully pass background and drug screening and meet contract-specific access requirements.
- Preferred: experience developing, configuring, administering, or supporting ServiceNow applications and solutions.
- Preferred: ServiceNow CSA, CAD, or Certified Implementation Specialist certification, or ITIL 4 Foundation certification.
- Preferred: experience with ServiceNow ITSM, Service Catalog, Knowledge Management, Flow Designer, Integration Hub, Performance Analytics, Virtual Agent, Now Assist, NLU, AI Search, Agent Chat, or Microsoft Teams integration.
- Preferred: experience supporting enterprise applications in federal government or other regulated environments.
Benefits
- Professional development opportunities, including on-the-job learning, formal development programs, and hands-on experience.
- Broad employee benefits package offered by Chenega MIOS.
- Well-being programs and a supportive culture focused on healthy, centered, confident, and aware employees.
- Flexible daily choices and opportunities for continued career growth.
- Opportunities for education, giving, skill-based volunteerism, and leadership through corporate citizenship programs.
Categories
About Chenega Corporation
Chenega Corporation is an Alaska Native village corporation that provides government services contracting, including IT, cybersecurity, healthcare, and security services, primarily for U.S. defense, intelligence, and federal civilian agencies. Through specialized subsidiaries such as Chenega MIOS, it delivers program staffing, managed services, and mission support across the U.S. and abroad. Founded in 1974 and headquartered in Anchorage, Alaska, it is privately held under Alaska Native Claims Settlement Act ownership.