HSBC

AVP - CRM (Full-stack)

HSBC
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3 days ago
Guangzhou, ChinaSenior

Responsibilities

  • Deliver campaign automation software and tooling as an individual contributor.
  • Partner with stakeholders to build automation toolkits and applications.
  • Translate business needs into functional and technical requirements and implementation plans.
  • Develop backend services, APIs, front-end interfaces, data models, and production applications.
  • Design, develop, integrate, prototype, evaluate, and iterate AI components for campaign automation solutions.
  • Automate repetitive processes, reduce operational risk, and maintain governed documentation.
  • Implement quality assurance and quality control measures and support tooling governance.
  • Drive innovation, measurable process improvement, and reliable delivery.

Requirements

  • Minimum eight years of hands-on experience in software engineering, CRM, or data analytics.
  • Demonstrable delivery of production-grade applications across the full software development lifecycle.
  • PhD, master's, or bachelor's degree in computer science, software engineering, data science, mathematics, statistics, or a related quantitative discipline, or equivalent practical experience.
  • End-to-end experience with backend services and API development, including authentication or authorization, performance, and observability.
  • Front-end UI development experience with responsive design and component-based frameworks.
  • Experience with SQL data modeling, persistence, CRUD patterns, and optimization.
  • Experience with productionization, environments, monitoring, and incident support.
  • Strong programming skills in Python or Java and JavaScript or TypeScript, with experience in the listed preferred frameworks and databases.
  • Understanding of HTML, CSS, and modern application architecture patterns is a plus.
  • Candidates with less relevant experience or skills may be offered a lower Global Career Band.

Benefits

  • Flexible working and opportunities for professional development and career growth.
  • Inclusive and diverse workplace where employees are valued, respected, and encouraged to share opinions.
  • Candidates with an immediate right to work locally and no relocation need will be prioritized.

Tech Stack

CSSDjangoFastAPIFlaskGoogle BigQueryHTMLJavaJavaScriptMySQLPostgreSQLPythonReactSpring BootSQLTypeScriptVue.js

Categories

HSBC

About HSBC

10,000+ employees

Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges. To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs

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