Software Principal Engineer - System Test & Customer Solutions Validation
Dell Technologies1 day ago
Chennai, IndiaStaff+
Responsibilities
- Serve as the first engineering escalation point for support and pre-sales, troubleshooting customer issues and driving workarounds and planned resolutions.
- Define and execute system-level validation strategies for SONiC-based AI and enterprise networking solutions, including POCs, customer use cases, and end-to-end workflows.
- Investigate complex issues across SONiC software, networking protocols, platform components, and orchestration systems, including link-level errors and retransmit behavior.
- Provide technical leadership across customer engineering, system test, product management, and software development organizations.
- Lead architectural reviews, identify solution gaps, and translate customer feedback and field learnings into product engineering improvements using Python, SpyTest automation, and AI agents.
Requirements
- Experience working with customers, solution architects, support, and engineering teams on POCs, deployments, escalations, and system testing of complex AI, data center, and enterprise networks.
- Expertise with VXLAN-EVPN, MLAG, EVPN-MH, ECMP, VRF, BGP, OSPF, IS-IS, SRv6, BFD, Layer 2, multicast, RoCE, QoS, DCB, PFC/ECN, lossless Ethernet, link-level retransmission, DHCP, DNS, NTP, LDAP, RADIUS, TACACS+, and 802.1X.
- Experience validating integrated networking, compute, storage, GPU cluster, and fabric orchestration solutions, including Ansible and Kubernetes integrations.
- Strong Python and test-automation skills, with experience in telemetry, northbound interfaces, traffic-generator testing, and packet analysis.
- Bachelor’s or Master’s degree in Engineering or a related field such as CSE, ECE, EEE, IT, Computer Networks, or Cloud Computing, or equivalent.
- Desirable experience with SONiC, SpyTest, network test automation, deployment validation, customer-focused solution demonstrations, AI agents, and AI-assisted troubleshooting and automation workflows.
Tech Stack
Categories
Solutions EngineeringTesting
About Dell Technologies
Dell Technologies builds PCs, monitors, and peripherals for consumers and enterprises, and provides servers, storage, networking, and edge solutions for data centers. It sells hardware, software, and support services through direct, channel, and online models to organizations of all sizes and the public sector. Founded in 1984 and headquartered in Round Rock, Texas, it includes the former EMC storage business and operates globally across client computing and infrastructure markets.