Forward Deployed Engineer
Salesforce2 months ago
Zürich, SwitzerlandStaff+
Responsibilities
- Lead the design, build, deployment, validation, and observability of agentic AI solutions in enterprise customer environments.
- Design AI agent intelligence, prompts, reasoning, tool calls, and integrations with customer systems.
- Build and integrate data pipelines using Salesforce Data Cloud, Snowflake, Databricks, and customer data platforms.
- Lead proofs of concept and minimum viable products from concept to deployable solutions.
- Track agent performance, deployment health, and business outcomes through dashboards and KPI reporting.
- Mentor junior engineers, enable customer and partner teams, surface platform gaps, and translate customer challenges into production solutions.
Requirements
- At least 7 years of software engineering or technical delivery experience with multiple production systems.
- Extensive customer-facing technical delivery experience in consulting, professional services, or forward deployed engineering.
- Fluency in at least two of Python, JavaScript/TypeScript, Java, or Apex.
- Deep hands-on LLM and prompt-engineering experience, with expert knowledge of data modeling, APIs, and integration patterns.
- Ability to lead technical discussions with customer architects and executive stakeholders.
- Fluency in English and at least one of German or French, spoken and written.
- Preferred qualifications include Salesforce Platform Developer I, Agentforce Specialist, or Architect-level certifications; LangChain or LlamaIndex experience; cloud data platform expertise; and experience in data engineering, platform architecture, or headless deployments.
Benefits
- Approximately 25% travel and direct collaboration with customers.
- Salesforce provides benefits and resources intended to support balance and employee wellbeing.
- Reasonable accommodations are available during the application and recruiting process.
Tech Stack
Categories
Forward Deployed
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.