2 months ago
Berlin, GermanySenior
Responsibilities
- Build AI agents, workflows, tools, and automations for customer, product, and operations problems.
- Apply LLMs, retrieval, tool calling, evaluations, guardrails, and automation to practical financial workflows.
- Create AI-assisted experiences for onboarding, support, KYC, risk review, CRM, operations, document handling, and product intelligence.
- Partner with product and engineering teams to identify valuable opportunities and ship improvements in production.
- Design reliable systems that address accuracy, hallucination risk, latency, cost, security, compliance, and user trust.
- Convert manual processes into scalable AI-enabled systems.
Requirements
- Hands-on engineering ability and experience building AI agents, LLM applications, RAG systems, automation workflows, copilots, or AI-enabled tools.
- Strong coding ability in Python, TypeScript, JavaScript, or a similar practical technology stack.
- Ability to ship working systems, evaluate quality, and improve reliability over time.
- Good judgment about which processes should and should not be automated.
- Experience in fintech, banking, support automation, risk, KYC, fraud, CRM, or operations automation is a strong plus.
- Evidence of personally helping build, ship, or scale a serious product, platform, or system.
- Ability to collaborate with product, operations, and business teams.
- Strong English communication skills and current residence in Germany.
Benefits
- Remote work arrangement; candidates must be based in Germany.
- English is the main working language, and strong English communication is required.
- Fast interview process targeting an offer within one week of starting interviews for strong candidates.
Tech Stack
Categories
About Bjak
Our mission is to develop technology based solutions to improve financial inclusion. We develop new & innovative platforms & services globally. For example, we are the first platform to simplify and digitise comprehensive life and medical insurance, supported by AI agent. BJAK is the largest insurance platform in Southeast Asia. If you enjoy building cutting edge platform-ecosystems that gives equal access to financial services to everyone at scale, join us.