2 months ago
India (city not specified)Senior
Responsibilities
- Own the full lifecycle of the Opportunities backend from business requirements through production operation.
- Design scalable data models for pipelines, stages, deals, and related entities.
- Build APIs, event-driven workflows, background jobs, automations, and integrations for high-volume workloads.
- Address distributed-systems challenges including idempotency, eventual consistency, race conditions, hot tenants, and noisy-neighbor isolation.
- Improve pipeline performance and reliability through indexing, sharding, caching, and query optimization.
- Build AI-assisted Opportunities features with CRM context assembly, prompt and response contracts, caching, cost and latency controls, graceful degradation, and output-quality feedback.
- Ship occasional end-to-end UI changes in Vue.js.
- Instrument services with logs, metrics, traces, and SLOs, and lead incident response and postmortems.
Requirements
- 4+ years of experience building and operating production backend systems at scale.
- Strong fundamentals in data modeling, SQL and NoSQL systems, API design, and distributed systems.
- Hands-on production experience with Node.js or Go.
- Experience owning services end to end, including design, development, deployment, and on-call operations.
- Ability to work independently in ambiguous, high-ownership problem spaces.
- Strong understanding of scalability, performance, and reliability trade-offs.
- Preferred experience with CRM, sales, pipeline, workflow, or multi-tenant SaaS products.
- Preferred familiarity with Kafka or Redis Streams, queues, asynchronous processing, and large-scale MongoDB, Postgres, Elasticsearch, or ClickHouse.
- Preferred experience shipping customer-facing features backed by an LLM or similar AI API; machine learning infrastructure experience is not required.
- Preferred Vue.js fluency sufficient to ship features without a frontend partner.
- Strong product instincts and a portfolio or GitHub demonstrating shipped work.
Tech Stack
Categories
About HighLevel
HighLevel builds a white-label, all-in-one marketing and CRM platform for agencies, entrepreneurs, and SMBs, combining lead capture, automation, email/SMS, websites and funnels, payments, and appointment management. Founded in 2018 and headquartered in Dallas, it is privately held and raised $60M in private equity funding in 2024. The subscription SaaS serves customers in 150+ countries and is used by over one million businesses.