Observability Engineer Lead
Toshiba Global Commerce Solutions - External9 hours ago
Guadalajara, MexicoSenior
Responsibilities
- Assist customers with setting up Toshiba Global Commerce Solutions software and hardware.
- Enable telemetry for logging, monitoring, and tracing using customer technology stacks.
- Guide customers in configuring observability dashboards and metrics.
- Write well-designed, testable, and efficient Java code and troubleshoot or debug existing applications.
- Quickly triage, document, and provide root-cause analysis for customer-reported issues.
- Communicate effectively with application architects, technical stakeholders, and end users.
Requirements
- Bachelor’s degree in Computer Science, Software Engineering, or a related technical field.
- At least six years of professional experience in software development or L3 support using Java.
- Experience with microservices architectures and cloud or web-based content.
- Experience with Java, Spring, Spring Boot, Git, Maven, Docker, MongoDB, CI/CD pipelines, and cloud environments.
- Strong problem-solving skills, self-direction, performance focus, and ability to identify and meet KPIs.
- Fluent English.
- Preferred qualifications include leadership skills, international customer experience, retail application familiarity, frontend experience, Linux and Windows experience, Selenium/Cucumber, and observability tools such as Splunk, Dynatrace, Grafana, and Datadog.
Benefits
- Direct employment by Toshiba with 100% payroll status.
- Statutory benefits including IMSS and INFONAVIT.
- Life insurance and major medical insurance with dental and vision coverage for the employee and direct family members.
- Minor medical expenses insurance, employee savings fund, grocery coupons, pension plan, and 30 Christmas bonus days.
- 12 vacation days plus 6 floating days.
Tech Stack
CucumberDatadogDockerGitGrafanaJavaJavaScriptLinuxMavenMongoDBNode.jsSeleniumSplunkSpring BootTypeScriptVue.jsWindows
Categories
Solutions Engineering
About Toshiba Global Commerce Solutions - External
Toshiba Global Commerce Solutions builds retail point-of-sale and self-checkout systems, software, and peripherals for supermarkets, big-box, and specialty retailers. It sells integrated hardware, retail operating systems and middleware, and field services that install, maintain, and repair in-store technologies. Founded in 2012 and headquartered in Durham, North Carolina, it serves global chains; customers cited in job postings include Walmart, Kroger, Costco, Carrefour, Boots, and The Gap.