12 days ago
Remote, IndiaSenior
Responsibilities
- Operate, maintain, and administer customer infrastructure to improve operational efficiency, availability, and visibility.
- Design infrastructure architecture, automation, monitoring systems, maintenance plans, documentation, and standard procedures.
- Prepare root-cause analysis reports for outages and incidents and participate in an escalation-focused on-call rotation.
- Identify opportunities to improve resiliency, reduce incidents, and automate repetitive administrative and operational tasks.
- Audit and analyze client environments, document findings, and recommend best-practice improvements.
- Act as a technology leader and advisor for clients, lead technology-road-map discussions, and mentor teammates.
Requirements
- Experience with Google Cloud and AWS, including infrastructure-as-code deployment with CloudFormation, Terraform, or OpsWorks.
- Hands-on scripting and administrative-task automation using Python and Scala.
- Strong understanding of microservices architecture and container technologies, including Kubernetes, Docker, and LXC.
- Understanding of software development lifecycles and infrastructure best practices, including pull requests, merging, and rebasing.
- Systems hardware and network troubleshooting experience, including Linux installation, configuration, performance tuning, and cloud migration.
- Knowledge of TCP/IP networking, NIC bonding, DNS, NTP, DHCP, SMTP, and network-services configuration.
- Experience administering virtual infrastructure with at least one hypervisor, such as VMware, Hyper-V, or KVM.
- Understanding of IaaS, PaaS, SaaS, virtualization, and cloud use cases.
- Experience administering web servers, supporting technologies, and network load balancers.
- Experience designing, developing, and deploying Puppet.
- Experience investigating system and application errors, access and availability issues, and multi-system root causes.
- Experience managing networking devices including switches and firewalls.
- Ability to estimate work, schedule delivery accurately, learn new technologies quickly, and collaborate with clients and teammates.
Benefits
- Fully remote work from home with no daily office travel requirement and a stable internet connection.
- Competitive total rewards package, excluding unspecified compensation details.
- Substantial training allowance, professional development days, training opportunities, and certification support.
- Laptop with the employee's choice of operating system and an annual budget for personalizing the home workspace.
- Annual wellness budget, paid vacation and sick days, and a paid day off for volunteering.
- Applicants must fulfill requirements for a background check; accommodations are available during the selection process.
Categories
DevOpsSite Reliability
About Pythian
Pythian is an Ottawa-based IT services firm providing data, analytics, AI, and cloud consulting plus 24/7 managed database and infrastructure operations for mid-market and enterprise clients. Founded in 1997 and privately held, it is part of Mill Point Capital’s portfolio; its engineers support Oracle, SQL Server, MySQL, NoSQL, and DevOps across multi-cloud and on-premises environments. Its business model combines project-based consulting, implementations, and recurring managed services.