Senior Staff Platform Engineer - Federal
ServiceNow7 hours ago
Santa Clara, CA, USAStaff+
Base Salary
$181k - $317k/yr
Responsibilities
- Architect, design, and build high-performance distributed systems and platform components.
- Build scalable distributed-systems data-ingestion solutions and fault-tolerant transformation workflows.
- Develop foundational libraries, frameworks, and tools emphasizing modularity, extensibility, configurability, and maintainability.
- Provide technical leadership for complex, high-risk projects and define engineering best practices.
- Collaborate across engineering teams to refine requirements and deliver end-to-end solutions.
- Research and adopt technologies that improve platform capabilities.
- Troubleshoot and diagnose complex production issues across distributed systems.
- Operate and optimize Kubernetes-native distributed platforms, including release engineering and data-lake integrations.
Requirements
- 12+ years of hands-on engineering experience with a bachelor's degree, 8+ years with a master's degree, 6+ years with a PhD, or equivalent work experience.
- Deep expertise in distributed systems architecture, design patterns, algorithms, concurrency, networking, operating-system internals, and performance optimization.
- Advanced Java programming expertise, including JVM internals, memory models, garbage collection, profiling, and performance tuning.
- Hands-on expertise with Helm, including chart authoring, templating, and environment overlays.
- Experience building and operating large-scale distributed systems and relational databases such as Oracle, MySQL, or PostgreSQL.
- Knowledge of security systems, methods, and protocols; replication; fault tolerance; high availability; and DevOps environments.
- Experience with Kubernetes, Apache Iceberg, Apache Kafka, Apache Flink, Apache Spark, and large-scale data-lake platforms.
- Expertise with Parquet, ORC, Avro, compaction, governance, scalable ingestion, transformation workflows, and integration with analytics engines, query services, or ML platforms.
- Ability to evaluate how AI can be integrated into engineering work, operational tooling, and workflow automation.
Benefits
- Flexible hybrid work arrangement requiring two days per week in a ServiceNow office.
- Health plans, flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs.
- Regular full-time employment supporting US regulated markets and requiring successful federal personnel authorization screening, including credit, criminal/misdemeanor, and drug screening.
Tech Stack
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.