4 days ago
Garching bei München, GermanyStaff+
Responsibilities
- Build monitoring, alerting, and tracing infrastructure that captures model behavior, agent health, and business-level SLA metrics.
- Design safe, repeatable CI/CD pipelines for production AI solutions across customer and SAP-managed BAIP environments.
- Automate the provisioning, configuration, and maintenance of production environments across customer and partner landscapes.
- Develop SLI/SLO frameworks, error-budget processes, incident-response tooling, and post-mortem workflows for AI-native solutions.
- Implement automated compliance checks, access management, and data-boundary enforcement in the platform.
- Mentor engineers, define platform standards, shape tooling strategy, and collaborate with global squads, partners, and platform teams.
Requirements
- Experience building and operating production platforms, CI/CD pipelines, observability stacks, and infrastructure automation.
- Deep expertise in cloud-native architectures, distributed systems, and reliability engineering.
- Experience operating systems where security posture and compliance are essential.
- Understanding of production operations for AI-native solutions, including their monitoring, failure modes, and deployment patterns.
- Ability to work across organizational boundaries and establish standards for other teams to follow.
- Experience with agentic systems, LLM-based applications, or AI-enabled platform operations is advantageous.
Benefits
- Learning and development opportunities are provided.
- SAP offers flexible work models and an inclusive culture focused on health and well-being.
- This is a permanent position, according to the SAP referral-policy information.
Categories
About SAP
SAP builds enterprise application software and cloud services for finance, procurement, supply chain, human resources, and analytics, sold through subscriptions, licenses, and support. Its portfolio includes SAP S/4HANA, SAP Business Technology Platform, SAP Ariba, and SAP SuccessFactors. Founded in 1972 and headquartered in Walldorf, Germany, SAP is a public company listed on the NYSE and Frankfurt (ETR) and serves enterprises and public-sector organizations worldwide.