6 days ago
Bengaluru, IndiaMid Level
Responsibilities
- Troubleshoot incoming support tickets across multiple products, features, and services.
- Work on operations and maintenance-driven coding projects.
- Develop tools that support operations and maintenance activities.
- Support software deployments in staging and production environments.
- Provide system and support status reporting.
- Own one or more digital products or components.
Requirements
- At least 2 years of software development or technical support experience.
- Bachelor’s degree in engineering or equivalent.
- Experience troubleshooting and debugging technical systems.
- Experience with Unix.
- Preferred experience with AWS, networks, and operating systems.
About Amazon
Amazon builds and operates a global e-commerce marketplace, logistics network, and consumer devices, and provides cloud computing via AWS for businesses and developers. The company earns revenue from online retail, third‑party seller services, subscriptions like Prime, advertising, and AWS usage. Founded in 1994 and headquartered in Seattle, it is publicly traded on NASDAQ (AMZN) and serves customers in dozens of countries.