3 months ago
Porto, PortugalStaff+
Responsibilities
- Build cloud-native infrastructure and platform capabilities across public multi-cloud and hybrid-cloud environments.
- Develop automation, CI/CD, progressive delivery, and developer workflow capabilities for Five9 engineering teams.
- Design and build secure, highly scalable, enterprise-grade platform services with strong testability and operational reliability.
- Lead engineering efforts, develop specifications, collaborate with product and technical teams, and mentor other engineers.
- Diagnose and anticipate production problems, troubleshoot current cloud platforms, and support end-to-end deployment and operations.
- Conduct developer training and document architecture and implementation solutions.
Requirements
- At least 9 years of professional DevOps or production operations experience and 5 years of cloud-native application delivery experience.
- Strong hands-on experience with Kubernetes and CI/CD tools such as GitLab and TeamCity.
- Experience with GCP, AWS, or Azure cloud infrastructure and core services including compute, storage, networking, virtualization, and IAM.
- Proven infrastructure-as-code and automation experience, including Terraform and cloud-provider automation tools.
- Advanced knowledge of Linux systems and runtimes and strong development experience with Python, Terraform, Golang, or Java.
- Expertise with Helm, Kubernetes/K8S, Istio, GCP, AWS, GKE, EKS, and SRE/DevOps practices.
- Ability to operate mission-critical production software, prioritize work, troubleshoot issues, and collaborate independently and in teams.
Benefits
- Five9 Shares, bonus scheme, 10% flex benefit, meal allowance, medical insurance, life insurance, and 25 days of annual leave plus public holidays.
Tech Stack
Categories
About Five9
Five9 builds cloud contact center software (CCaaS) for enterprises to manage voice and digital customer interactions, powered by AI for routing, automation, and analytics. It sells its platform as SaaS with modules for IVR, outbound dialers, agent desktop, workforce engagement, and CRM integrations such as Salesforce and ServiceNow. The company is headquartered in San Ramon, CA, serves 2,500+ customers globally, and is a public company listed on Nasdaq (also BMV).