2 months ago
Responsibilities
- Build cloud-native infrastructure and platform capabilities across public multi-cloud and hybrid-cloud environments.
- Develop automation, CI/CD, progressive delivery, and developer workflow capabilities for Five9 engineering teams.
- Design and build secure, highly scalable, enterprise-grade platform services with strong testability and operational reliability.
- Lead engineering efforts, develop specifications, collaborate with product and technical teams, and mentor other engineers.
- Diagnose and anticipate production problems, troubleshoot current cloud platforms, and support end-to-end deployment and operations.
- Conduct developer training and document architecture and implementation solutions.
Requirements
- At least 9 years of professional DevOps or production operations experience and 5 years of cloud-native application delivery experience.
- Strong hands-on experience with Kubernetes and CI/CD tools such as GitLab and TeamCity.
- Experience with GCP, AWS, or Azure cloud infrastructure and core services including compute, storage, networking, virtualization, and IAM.
- Proven infrastructure-as-code and automation experience, including Terraform and cloud-provider automation tools.
- Advanced knowledge of Linux systems and runtimes and strong development experience with Python, Terraform, Golang, or Java.
- Expertise with Helm, Kubernetes/K8S, Istio, GCP, AWS, GKE, EKS, and SRE/DevOps practices.
- Ability to operate mission-critical production software, prioritize work, troubleshoot issues, and collaborate independently and in teams.
Benefits
- Five9 Shares, bonus scheme, 10% flex benefit, meal allowance, medical insurance, life insurance, and 25 days of annual leave plus public holidays.
Tech Stack
Categories
About Five9
Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX. The New CX redefines how brands connect with customers through seamless and efficient AI-driven journeys that anticipate and meet each customer’s unique needs. Our unified cloud-native offering enables AI and human agents to create hyper-personalized customer experiences, so every customer interaction is more connected, effortless, and personal. Trusted by 3,000+ customers and 1,400+ partners globally, Five9 brings together the power of our AI, our platform, and our people to drive AI-elevated CX.