Palo Alto Networks

IT Software Engineer

Palo Alto Networks
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15 hours ago
Bengaluru, IndiaMid Level

Responsibilities

  • Build, test, and deploy autonomous AI agents and multi-agent workflows for enterprise process automation.
  • Integrate LLMs with enterprise databases, APIs, tools, and platforms using MCP, OpenAPI, and function calling.
  • Develop AI-first applications using prompt engineering, RAG, agentic memory management, and structured output parsing.
  • Write maintainable Python or TypeScript code using AI-augmented development environments while meeting security and compliance standards.
  • Implement evaluation frameworks and observability metrics for agent accuracy, hallucination rates, latency, and tool-execution reliability.
  • Debug agent loop failures, nondeterministic behavior, and tool-integration errors.
  • Contribute to CI/CD pipelines, unit testing for nondeterministic AI outputs, and security guardrails including input sanitization, rate limiting, and human approvals.
  • Collaborate with senior AI engineers, product managers, and business stakeholders across enterprise functions.

Requirements

  • Hands-on software engineering experience with strong proficiency in Python or JavaScript/TypeScript.
  • Practical experience building LLM applications using function calling, structured outputs, and RAG.
  • Experience with agentic frameworks or custom agent loops, such as LangGraph, LangChain, AutoGen, CrewAI, or LlamaIndex.
  • Understanding of MCP, REST API or GraphQL tool integration, and prompt engineering.
  • Experience using AI developer tools such as Cursor, Claude, or Cody.
  • Understanding of SDLC, Git, Docker, and foundational DevOps/DevSecOps practices.
  • Experience connecting AI models or agents with third-party enterprise platforms or databases such as Salesforce, ServiceNow, SAP, Workday, or vector databases.
  • Experience implementing AI evaluations, benchmarking, and observability tools such as LangSmith, Phoenix, Arize, or Weights & Biases.
  • Basic familiarity with GCP, AWS, or Azure for deploying containerized AI workloads.
  • Strong problem-solving, quantitative analytical, communication, and collaboration skills.

Benefits

  • Most teams work from the office full time, with flexibility when needed.
  • Reasonable accommodations are available for qualified individuals with disabilities or special needs.
  • The employer provides an equal-opportunity workplace and confidentiality protections under EEO guidelines.
Palo Alto Networks

About Palo Alto Networks

10,000+ employees

Palo Alto Networks builds cybersecurity products for enterprises and governments, including next-generation firewalls, cloud security (Prisma Cloud/Prisma Access), and SOC tools (Cortex). It sells subscriptions and appliances with cloud-delivered threat intelligence, securing networks, endpoints, and applications across data centers and public clouds. Founded in 2005 and headquartered in Santa Clara, California, the company is publicly traded on the NYSE under the ticker PANW.

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