Salesforce Developer
City of New York3 days ago
Responsibilities
- Gather and analyze requirements with business analysts and stakeholders and translate them into technical specifications.
- Customize and configure Salesforce applications, including custom objects, fields, workflows, and validation rules.
- Develop and maintain Salesforce integrations with other systems using APIs and middleware.
- Troubleshoot Salesforce application issues and ensure optimal performance and user experience.
- Create and maintain design specifications, runbooks, code comments, technical documentation, and user guides.
- Stay current with Salesforce releases and best practices and implement improvements.
- Participate in code reviews and follow coding, testing, and deployment best practices.
- Work with Salesforce Service Cloud, Community Cloud, and Marketing Cloud/Social Studio components.
- Provide training to teammates and business users.
- Collaborate effectively with internal and external contacts and tailor solutions to customer needs.
Requirements
- Bachelor's degree in computer science, information systems, engineering, mathematics, or a related field plus six years of satisfactory full-time related experience; or a bachelor's degree in any field plus ten years of satisfactory full-time related experience; or equivalent education and experience.
- Related experience may include enterprise architecture, solutions architecture, network architecture, and/or IT infrastructure systems.
- Strong technical expertise, independent judgment, problem-solving, and critical-thinking skills.
- Ability to clarify and simplify business requirements and carry solutions through implementation.
- Strong written, presentation, verbal communication, interpersonal, and client-relations skills.
- Ability to work independently and in a team-based environment and under pressure.
- Java experience is a plus.
About City of New York
The City of New York is the municipal government for the five boroughs, delivering public services such as housing, social assistance, public safety, and digital tools for residents and businesses. It is publicly funded and operates agencies including the Department of Social Services (HRA and DHS) and the New York City Housing Authority. Headquartered in New York, NY, it builds and maintains large-scale systems supporting benefits eligibility, case management, housing, and civic services.