3 months ago
Singapore, SingaporeSenior
Responsibilities
- Build AI agents, workflows, tools, and automations for customer, product, and operations problems.
- Apply LLMs, retrieval, tool calling, evaluations, guardrails, and automation to practical financial workflows.
- Create AI-assisted experiences for onboarding, support, KYC, risk review, CRM, operations, document handling, and product intelligence.
- Partner with product and engineering teams to identify opportunities, ship quickly, and improve systems in production.
- Design reliable AI-enabled systems that address accuracy, hallucination risk, latency, cost, security, compliance, and user trust.
- Convert manual processes into scalable AI-enabled workflows.
Requirements
- Hands-on engineering ability and experience personally building, shipping, or scaling serious products, platforms, or systems.
- Experience building AI agents, LLM applications, RAG systems, automation workflows, copilots, or AI-enabled tools.
- Strong coding ability in Python, TypeScript, JavaScript, or a similar practical technology stack.
- Ability to evaluate what should and should not be automated and improve system quality and reliability over time.
- Strong English communication skills and ability to collaborate with product, operations, business, and engineering teams.
- Fintech, banking, support automation, risk, KYC, fraud, CRM, or operations automation experience is a strong plus.
Benefits
- Remote work arrangement for candidates based in Singapore
- English is the main working language across global teams
- Fast interview process, with strong candidates potentially receiving an offer within one week
Tech Stack
Categories
About Bjak
Bjak builds an online insurance marketplace for consumers in Malaysia and Southeast Asia, enabling comparison and purchase of car, health, life, and travel policies. Its business model is aggregator-based, earning commissions and fees from insurers and partners while streamlining digital applications and renewals. Founded in 2019 and headquartered in Selangor, it is privately held and is expanding from insurance comparison into broader fintech services via a planned finance super app.