Platform Engineer II
Pacific Life2 days ago
Charlotte, NC, USAMid Level
Base Salary
$113k - $139k/yr
Responsibilities
- Build, test, deploy, and maintain reusable workflows, automations, orchestration patterns, and AI-enabled or knowledge-driven solutions.
- Develop and maintain operational scripts, actions, and API-based interactions while following security, code review, certificate, and access controls.
- Support platform administration, including access models, role-based permissions, configuration standards, integrations, data feeds, and operational controls.
- Contribute to deployment, configuration, lifecycle management, and continuous improvement of platform components.
- Develop metrics, dashboards, and reporting solutions for platform health, service performance, operational trends, user adoption, and business outcomes.
- Translate technical activity and reporting into actionable insights, training materials, and interpretive support.
Requirements
- Bachelor’s degree in Information Systems, Computer Science, Engineering, or a related field, or equivalent relevant experience.
- 0–4 years of experience in enterprise IT, end-user services, digital workplace capabilities, platform administration, automation, analytics, or platform-based service delivery, including internships, co-ops, or relevant academic and project work.
- Exposure to enterprise platforms, configuration, access management, integrations, operational controls, lifecycle management, agents, connectors, background jobs, or supporting services.
- Foundational experience with scripts, API integrations, workflows, or service interactions using PowerShell, Python, HTTP-based calls, or similar methods.
- Familiarity with enterprise identity, access, governance, role-based access, operational controls, documentation, and secure administration practices.
- Strong analytical, problem-solving, collaboration, and communication skills.
- Hands-on experience with digital workplace platforms, enterprise service management tools, automation platforms, operational analytics, dashboards, metrics, or data feeds is preferred.
- Interest in automation, self-service, workflow improvement, AI-enabled solutions, knowledge-driven solutions, or orchestration-based solutions is preferred.
Benefits
- Benefits begin on day one and include medical, dental, vision, and a Wellbeing Reimbursement Account.
- Paid time off, holiday schedules, financial planning time off, paid parental leave, and adoption assistance are provided.
- Competitive 401(k) savings plan with company match and an additional contribution regardless of participation.
- The role is covered by Pacific Life’s diversity, inclusion, equal opportunity, and accommodation commitments.
About Pacific Life
Pacific Life is a privately held insurer and asset manager that sells life insurance, annuities, workforce benefits, and institutional investment solutions to individuals, employers, and institutions. The company also offers mutual funds and reinsurance capabilities. Founded in 1868 and headquartered in Newport Beach, California, Pacific Life is a Fortune 500 company serving retail and institutional markets across the United States.