ServiceNow Developer I
Pax8, Inc.1 month ago
Makati City, PhilippinesEntry Level
Responsibilities
- Design, configure, develop, test, document, and deploy ServiceNow enhancements that address business requirements.
- Develop and maintain workflows, catalog items, notifications, business logic, reports, platform configurations, and integrations with other business systems.
- Participate in sprint planning, demonstrations, testing, user enablement, release processes, and platform governance.
- Investigate platform issues, troubleshoot incidents, support service continuity, and participate in on-call rotations when required.
- Develop automation and explore AI-enabled tools and use cases to reduce manual effort and improve operational efficiency.
- Create technical documentation and knowledge articles, share platform guidance, and collaborate with technical and non-technical stakeholders.
Requirements
- Hands-on experience developing and configuring solutions within the ServiceNow platform.
- Practical knowledge of ServiceNow modules such as IT Service Management, Customer Service Management, Configuration Management Database, Strategic Portfolio Management, Hardware Asset Management, Software Asset Management, Workplace Service Delivery, or Legal Service Delivery.
- Experience or understanding of integrations, workflow automation, platform customization, access controls, business rules, client scripts, user interface actions, and user interface policies.
- Knowledge of JavaScript, REST APIs, HTML, CSS, AngularJS, JSON, Glide technologies, and modern web development frameworks.
- Understanding of service management principles and best practices.
- ServiceNow certification such as Certified System Administrator, Certified Application Developer, or ServiceNow Implementer certification.
- Relevant degree or equivalent professional experience.
- Ability to work in a changing environment, collaborate effectively, solve problems, document clearly, and communicate with technical and non-technical stakeholders.
- Valid right to work in the Philippines.
Benefits
- 20 annual leave days accruing monthly, plus 10 bonus leave days available from the first day.
- Private health insurance.
- Learning and development programs, internal promotion opportunities, specialist trainers, mentors, and AI-powered development tools.
- Donation matching, DEI-B events, and employee resource groups.
- Hybrid role based in Makati City, with onsite work required during the first six months before transitioning to the hybrid model.
- Modern office with workstations and monitors, a stocked pantry, weekly treats, coffee machines, relaxation facilities, and regular team events.
Tech Stack
Categories
About Pax8, Inc.
Pax8 operates a cloud marketplace used by managed service providers and IT resellers to buy, provision, and bill SaaS and IaaS solutions, including Microsoft 365, security, backup, and infrastructure. It earns revenue as a distribution platform, offering automation and integrations for deployment and subscription management; founded in 2012 and headquartered in Greenwood Village, Colorado, it serves SMBs through a global network of MSP partners.